Patrick Kelley
Evansville,Indiana
Summary
Dynamic professional with a strong background in customer service and team leadership, honed at Biaggi's Ristorante Italiano. Proven ability to enhance customer satisfaction and optimize inventory management. Skilled in decision-making and money handling, consistently fostering a collaborative environment to achieve operational excellence and drive business success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Biaggi's Ristorante Italiano
04.2021 - Current
- Assisted in managing daily operations and workflow to ensure efficiency.
- Supported team members by providing guidance on standard procedures and best practices.
- Contributed to project planning by coordinating schedules and resources effectively.
- Monitored inventory levels and assisted in supply chain management tasks.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
McAllister's Deli
05.2017 - 04.2021
- Assisted customers with product selection, ensuring high satisfaction and repeat business.
- Managed inventory levels, coordinating timely restocking to optimize sales opportunities.
- Developed product knowledge to effectively address customer inquiries and enhance buying experience.
- Trained new associates on sales techniques and store policies, fostering team cohesion.
- Processed transactions accurately, maintaining cash register integrity and reducing discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Groundman
Halter Tree Service
06.2019 - 08.2019
- Operated landscaping equipment to maintain grounds, ensuring high standards of cleanliness and presentation.
- Implemented efficient waste management practices, improving overall site cleanliness and environmental compliance.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
Education
No Degree - Social Work
University of Southern Indiana
Evansville, INSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
Timeline
Assistant Manager
Biaggi's Ristorante Italiano
04.2021 - Current
Groundman
Halter Tree Service
06.2019 - 08.2019
Sales Associate
McAllister's Deli
05.2017 - 04.2021
No Degree - Social Work
University of Southern Indiana
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