Summary
Overview
Work History
Education
Skills
Extra Curricular Activities
Timeline
SoftwareEngineer
Patrick Kelly

Patrick Kelly

Melbourne,FL

Summary

Responsible and motivated Computer Science student wanting to to gain hands-on experience and ready to apply education in the workplace. Proven ability to remain calm and professional in high-stress situations while having the ability to handle challenging work. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service while being outgoing and friendly with strong drive to succeed.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Publix Super Markets Inc.
Indialantic, FL
12.2020 - Current
  • Provide information about product features, pricing, and availability to customers who are interested in purchasing a product
  • Work to resolve any problems a customer may be experiencing with a product or service, and may take steps to ensure that the customer is satisfied with the outcome
  • Deal with customer complaints or dissatisfaction, and take steps to address the issues raised in order to retain the customer's business
  • Communicate with customers to answer their questions and address any concerns they may have about a product or service.

Education

Bachelor of Arts (B.A.) in Computer Science Candidate -

Florida Institute of Technology
05.2026

Skills

  • Sales Expertise
  • Customer Service
  • Problem-Solving Ability
  • Understanding Customer Relations
  • Technical Support
  • Data Entry
  • Product Knowledge
  • Risk Assessments
  • Troubleshooting Skills
  • Machine Learning

Extra Curricular Activities

Florida Tech Ice Hockey D3 Club

Volunteer for SAND Foundation, inc

Timeline

Customer Service Representative

Publix Super Markets Inc.
12.2020 - Current

Bachelor of Arts (B.A.) in Computer Science Candidate -

Florida Institute of Technology

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Patrick Kelly