Summary
Overview
Work History
Skills
Timeline
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Patrick Kitson

Wilmington,NC

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

10
10
years of professional experience

Work History

Bartender

Timber Pizza
07.2023 - Current
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
  • Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.

General Manager

Oak & Apple
06.2022 - 06.2023
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Correctly calculated inventory and ordered appropriate supplies.

Bartender

Postbellum
05.2015 - 06.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Quick and able to think on the fly

Timeline

Bartender

Timber Pizza
07.2023 - Current

General Manager

Oak & Apple
06.2022 - 06.2023

Bartender

Postbellum
05.2015 - 06.2022

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Patrick Kitson