Patrick LaLonde
Portland,OR
Summary
A well focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering a continued excellent connection with campus relations, building the bookstore as a reliable consistent resource.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Barnes And Noble College Bookstore
06.2022 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Established strong connections with department that had been hesitant towards the bookstore in previous terms
- Maintained positive customer relationships with faculty and staff by responding quickly to their needs and inquiries.
- Supervised CSTs, delegating day-to-day tasks as well as keeping them up to date on company trainings and policies.
- Efficient upkeep of store receiving and company directed tasks.
- Handling receiving textbooks and general merchandise and vendor returns
Bookseller
Barnes & Noble College Bookstore, University of Portland
12.2021 - Current
- Day-to-day cashiering and sales floor duties, assisting students with textbook purchasing and rentals, maintaining sales floor sizing runs, creating fun and exciting displays, fulfilling online orders for customers and other college bookstores, product rotation of food and beverage, working and setting up booths for game days.
Merchandising Specialist
10.2016 - 07.2020
- Home décor, Cost Plus World Market
- Maintaining Home Décor department of the store, ranging from furniture, bath and beauty, candles and incense, paper products, toys, and artisan gifts
- Ensuring all shops are kept up to established company standards
- Setting up for future displays
- Building furniture for displays and/or customers as needed
- Pulling and updating hourly sales reports
- (I have held other positions at this company ranging from stock, signage, beverage head (wine and beer), and temporary manager).
Education
B.S - Psychology
Portland State University
Portland, OR06.2022
Skills
- Attention to detail
- Clean and organized
- Excellent customer service (10 years of experience)
- 10 Years Microsoft Office Suite
- Desire to learn and grow in a strong workspace
- Strong adaptability
- Staff Management
- Order Management
- Time Management
- Strong ability to connect with customers and clients
Timeline
Assistant Store Manager
Barnes And Noble College Bookstore
06.2022 - Current
Bookseller
Barnes & Noble College Bookstore, University of Portland
12.2021 - Current
Merchandising Specialist
10.2016 - 07.2020
B.S - Psychology
Portland State University
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