Highly experienced Service Advisor with a proven track record of delivering exceptional customer service and achieving high customer satisfaction ratings. Strong knowledge of automotive systems and diagnostics, combined with excellent communication and problem-solving skills, allows me to effectively assist customers in identifying and addressing their vehicle maintenance and repair needs. Skilled at building rapport with customers, managing appointments, and coordinating service work with technicians to ensure timely and efficient service delivery. Committed to providing personalized, quality service and ensuring a positive experience for every customer.