Assistant Service ManagerMaintenance Supervisor/TechnicianMaintenance TechnicianMaintenance TechnicianMaintenance Supervisor
11
years of professional experience
Versatile maintenance professional with extensive experience in HVAC, plumbing, electrical, and carpentry across residential, hospitality, and healthcare settings. Supervised maintenance for three properties and led teams in scheduled and emergency repairs. Skilled in diagnosing and resolving complex technical issues, ensuring safety and operational efficiency in fast-paced environments.
Work History
Assistant Service Manager
2 Years 6 Months
Waterton// Then Annaline | 02.2024 - Current
Developed and implemented service strategies to enhance customer satisfaction.
Coordinated scheduling for service staff, optimizing workforce efficiency and resource allocation.
Monitored service operations to ensure compliance with company standards and policies.
Trained new team members on service protocols and operational procedures, fostering a collaborative environment.Perform a variety of services like plumbing, electrical, carpentry, and appliance repair to ensure property maintenance standards are met
Diagnose problems, replace and repair parts, and test systems to restore functionality using troubleshooting skills
Provide on-call services and perform scheduled maintenance repairs, increasing equipment uptime
Install, maintain, and repair heating, cooling, and ventilation systems to ensure proper operation and tenant comfort
Check and change air filters regularly and install humidifiers, maintaining optimal air quality and system efficiency
Maintenance Supervisor/Technician
2 Years 7 Months
Enfield Management | 07.2021 - 02.2024
Implemented preventative maintenance programs to enhance equipment reliability and performance.
Supervised maintenance team to ensure timely completion of repair and upkeep tasks.
Conducted regular inspections to identify safety hazards and compliance issues in facilities.
Coordinated vendor contracts for service procurement, ensuring cost-effective solutions.
Maintenance Technician
1 Year 3 Months
Quality Inn and Suites | 03.2020 - 06.2021
Performed repairs on HVAC systems, plumbing, and electrical components to maintain guest comfort.
Conducted routine inspections of facilities to identify maintenance needs and ensure operational efficiency.
Collaborated with housekeeping staff to resolve maintenance issues impacting cleanliness and guest satisfaction.
Trained junior technicians in safety protocols and equipment handling to enhance team performance.
Maintenance Technician
1 Year 1 Month
Holston House Nashville Hotel | 03.2019 - 04.2020
Led emergency response efforts during facility-related incidents, ensuring guest safety and compliance with regulations.
Performed repairs on HVAC systems, plumbing, and electrical components to maintain guest comfort.
Developed preventative maintenance schedules to reduce downtime and extend equipment lifespan.
Implemented inventory management practices for tools and supplies, improving accessibility and reducing costs.
Maintenance Supervisor
3 Years 4 Months
Urban Housing Solutions | 01.2016 - 05.2019
Supervised maintenance for three properties, enforcing high standards of repair and safety to enhance tenant satisfaction
Installed, maintained, and repaired HVAC systems, including air filter changes and humidifier installations, to ensure optimal operation
Performed plumbing, electrical, carpentry, and appliance repairs to maintain property value
Executed plumbing, electrical, carpentry, and appliance repairs to preserve property value and ensure tenant comfort
Diagnosed problems, replaced and repaired parts, and tested systems to restore full functionality
General Manager- Customer Service/Sales/Projects Manager at FCS Inc. Industrial DivisionGeneral Manager- Customer Service/Sales/Projects Manager at FCS Inc. Industrial Division