Trained new associates on product knowledge, sales techniques, and compliance regulations.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Substance Cannabis Market
03.2024 - 04.2024
Assisted customers with product selection and provided detailed information on cannabis strains and consumption methods.
Developed knowledge of local regulations and compliance requirements related to cannabis sales.
Implemented upselling techniques that improved customer satisfaction and increased average transaction value.
Collaborated with team members to maintain a clean, organized, and inviting store environment for customers.
Pit Orchestra Musician
Oregon Shakespeare Festival
02.2022 - 10.2023
During the 2022 and 2023 repertory seasons at OSF, I played electric bass in the pit orchestra for "Once On This Island" and "RENT" respectively
Duties included over 200 performances and adhering to a changing rehearsal schedule to accommodate understudies and tech processes (lights, sound, and blocking)
Front Desk Receptionist
Rogue Karting
06.2021 - 02.2022
Answered calls on behalf of the business and kept track of reservations
Greeted and assisted customers
Monitored flow of customers from the front of house to ensure service was provided in a timely manner
Assisted in food preparation and serving of alcoholic beverages
Maintained a clean and inviting space through daily maintenance.
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process through a unique POS system.
Education
Some College - Music Education
Southern Oregon University
High School Diploma -
Foothill High School
06.2018
Skills
Open communicator and skilled planner
Excellent problem-solving and multi-tasking skills
Polite and positive with exceptional telephone etiquette
After School Aid/Youth Summer Camp Counselor at Kids Unlimited Learning AcademyAfter School Aid/Youth Summer Camp Counselor at Kids Unlimited Learning Academy