Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Marsh

Experienced Customer Service Representative
Framingham,MA

Summary

Detail-oriented professional with experience in fast-paced retail environments. Proficient in transaction processing and inventory management, ensuring safety compliance and exceptional customer interactions. Eager to contribute to improving operational workflows and guest experiences.

Overview

4
4
years of professional experience

Work History

Guest Service Associate

AllTown Fresh
Hopkinton, Massachusetts
01.2025 - Current
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Delivered exceptional customer service in a fast-paced convenience store environment.
  • Managed cash register operations and processed customer transactions efficiently.
  • Upheld company policies and procedures while ensuring compliance with safety regulations.
  • Uphold company policies and procedures while ensuring compliance with safety regulations.

Gas Pump Attendant

Imperial Gas and Country Store
Upton, Massachusetts
08.2023 - 01.2025
  • Operated fuel pumps and ensured proper dispensing of gasoline.
  • Greeted customers and provided excellent customer service.
  • Assisted customers with inquiries and provided excellent service.
  • Maintained cleanliness of fuel station and surrounding areas.
  • Conducted routine safety checks on equipment and safety measures.

Customer Service Cashier

Price Chopper
Hopkinton, Massachusetts
06.2022 - 08.2023
  • Processed customer transactions at checkout, ensuring accurate handling of cash, credit, and gift card payments.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Maintained a clean and organized checkout area to enhance customer convenience.
  • Educated customers on store policies, loyalty programs, and special offers to promote informed purchasing decisions.

Education

High School Diploma -

Nipmuc Regional High School
Upton, MA
06-2024

Skills

  • Customer service
  • Transaction processing
  • Cash handling
  • Point of sale systems
  • Inventory control
  • Safety compliance
  • Equipment maintenance
  • Effective communication
  • Guest experience management
  • Loyalty program education
  • Active listening

Timeline

Guest Service Associate

AllTown Fresh
01.2025 - Current

Gas Pump Attendant

Imperial Gas and Country Store
08.2023 - 01.2025

Customer Service Cashier

Price Chopper
06.2022 - 08.2023

High School Diploma -

Nipmuc Regional High School
Patrick MarshExperienced Customer Service Representative