Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and customer relation building.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Budtender
Verano (Zenleaf Dispensary)
10.2023 - 01.2025
Ensure top level customer service and customer interactions; ensure compliance with state laws and procedures when handling transactions, including but not limited to: Ensuring customer does not go over legal limit and that the legal limit is being enforced due to state mandates, moving product and ensuring all proper paperwork is included and that all moves are recorded in state database; travel to other states to help transition from medical use to recreational use and provide guidance on new operations and answer questions involved with new state guidelines; Following all laws in accordance with state mandates and guidelines
Bookseller/Material Handler
Barnes and Noble
09.2021 - 10.2023
Deals with all processes involved in warehouse including but not limited to: Picking, Packing, and handling of customer orders and international orders, inventory control and management, low level maintenance such as clearing box jams and ensuring continued operations of working lines
Low level IT involving the navigation and use of portable scanners and systems to effectively ensure timely delivery of both customer and company assets
Maintenance/Install Tech
4 Seasons Heating and Cooling
10.2020 - 02.2021
Greet customers and work with all steps of the install process including but not limited to: troubleshooting problems; removing old or damaged equipment; performing cleanings and inspections of new and used equipment; using an iPad to document and store customer information (billing); general notes; and photographs for future reference
Installing new equipment and modifying existing to fit current needs, working with gas and electric operating systems and following all safety precautions and procedures to ensure all work meets strict coding
Asset Protection Specialist
Best Buy
07.2019 - 09.2019
Monitor store for potential security risks and alarm function
Protect against fraudulent activity by creating AP alerts and reporting and documenting incidents properly
Interact with customers and employees to maintain a safe and profitable environment
Work with management and employees to resolve any hazards or compliance issues and investigate employee or customer accidents
Senior Associate
Gamestop
10.2017 - 01.2019
Monitor store for potential security risks and alarm function
Protect against fraudulent activity by creating AP alerts and reporting and documenting incidents properly
Interact with customers and employees to maintain a safe and profitable environment
Work with management and employees to resolve any hazards or compliance issues and investigate employee or customer accidents
Hardline Associate
Scheels Sporting Goods
03.2016 - 10.2017
Inventory control, organization, and stocking, providing assistance to customers in the Hunting/Firearms section, freight and back-stock relocation, responsible for overall tidiness and organization of the Hunting/Firearms section, assisted customers and staff with 'walking out' firearms after purchase in order to provide a safe environment for the transfer of these products
Youth Coordinator
Alaska Youth for Environmental Action
02.2013 - 03.2016
Coordinated youth across Alaska through grass-roots movements, speeches, and workshops twice/year, including during Alaska Legislative Session in Juneau in spring of each year
Education
Associate of Applied Science - Information Technology
Career College of Northern Nevada
Sparks, NV
09-2022
Certificate of Technical Studies - HVAC
Career College of Northern Nevada
Sparks, NV
10-2020
High School Diploma -
Edward C Reed Highschool
Sparks, NV
06-2016
Skills
Supporting medical patients
Product merchandising
Patience and empathy
Customer education
Product knowledge expertise
Restocking inventory
Discussing cannabis
Cleanliness and hygiene
Sales proficiency
Counting money
Maintaining security
Regulatory compliance
Certification
State of Nevada Cannabis Employee
Ohio Division of Cannabis Control Employee
Osha 10 Hour Certification
Timeline
Budtender
Verano (Zenleaf Dispensary)
10.2023 - 01.2025
Bookseller/Material Handler
Barnes and Noble
09.2021 - 10.2023
Maintenance/Install Tech
4 Seasons Heating and Cooling
10.2020 - 02.2021
Asset Protection Specialist
Best Buy
07.2019 - 09.2019
Senior Associate
Gamestop
10.2017 - 01.2019
Hardline Associate
Scheels Sporting Goods
03.2016 - 10.2017
Youth Coordinator
Alaska Youth for Environmental Action
02.2013 - 03.2016
State of Nevada Cannabis Employee
Ohio Division of Cannabis Control Employee
Osha 10 Hour Certification
Associate of Applied Science - Information Technology
Career College of Northern Nevada
Certificate of Technical Studies - HVAC
Career College of Northern Nevada
High School Diploma -
Edward C Reed Highschool
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