Results-driven sales representative with a strong history of building relationships and analyzing data to drive customer engagement. Expertise in optimizing sales strategies to enhance overall customer experiences and satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Representative
Breakthru Beverage Group
Middle River, MD
08.2023 - Current
Cultivated strong relationships with retail clients to enhance product line visibility.
Collaborated with marketing team to design promotional materials for events.
Analyzed sales data to optimize strategies and boost customer engagement efforts.
Reviewed monthly performance metrics against targets established by the management team.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Representative
LeafFilter
Glen Burnie, Maryland
01.2019 - 08.2023
Presented product demonstrations to educate customers on features and benefits.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Bar manager/Operator
Lighthouse Tavern
Baltimore, Maryland
01.2012 - 12.2018
Managed daily bar operations and staff scheduling at a busy tavern.
Trained and mentored new staff in service standards and bar procedures.
Oversaw inventory management, ordering, and stock rotation for bar supplies.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Education
Bachelor of Arts - History
St. Mary’s College of Maryland
St. Mary’s City, MD
05-1988
Skills
Relationship management
Sales analysis
Product demonstrations
Customer engagement
Market collaboration
Accomplishments
Salesman of the Month Leafilter, February ‘21. April ‘23.