Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Mcnamara

Hot Springs Village,AR

Summary

Dynamic Operations Manager with a proven track record at Lowe's Home Improvement, excelling in team leadership and operational efficiency. Recognized for empowering staff, enhancing accountability, and driving performance improvements. Skilled in inventory management and conflict resolution, consistently achieving superior outcomes in fast-paced environments.

Overview

2014
2014
years of professional experience

Work History

Operations Manager

Lowes Home Improvment
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Store Manager

Kroger
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Dollar Tree Stores
06.2009 - 05.2013

•Managed largest volume store in the Dollar Tree Chain.

•Responsible for budgeting, planning, profit & loss, inventory management and sales reporting.

•Chosen among all management leaders as District Trainer Coordinator.

•Earned “Top Gun Award” for company’s best record in controlling shrink and for sales / profit growth

Store Co-Manager

Walmart
09.1997 - 09.2008
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Recommended quality workers to increase company's productivity and profitability.
  • Hired, trained and evaluated personnel in sales and marketing.

Education

Bachelor - Business Communication

Stephen F. Austin State University
Nacogdoches, TX
12.1994

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Inventory management
  • Operational efficiency
  • Interpersonal communication
  • Strategic planning

Timeline

Store Manager

Dollar Tree Stores
06.2009 - 05.2013

Store Co-Manager

Walmart
09.1997 - 09.2008

Operations Manager

Lowes Home Improvment

Store Manager

Kroger

Bachelor - Business Communication

Stephen F. Austin State University