Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patrick Merodio

Chicago,IL

Summary

Dynamic Mobile Outreach Worker with The Salvation Army CRT, skilled in crisis intervention and effective communication. Proven ability to engage with the community and conduct thorough client assessments. Proficient in Salesforce and Microsoft Office, ensuring seamless service delivery and client support. Bilingual in Spanish, enhancing outreach efforts and client interactions.

Overview

1
1
year of professional experience

Work History

Mobile Outreach worker

The salvation army CRT
Chicago, Illinois
11.2024 - Current
  • Delivered crisis intervention services in urgent situations.
  • Conducted senior well-being checks and assessments through on-site visits to senior homes.
  • Conducting intake for a single individual or family, and transporting them to shelter.
  • Placing clients into shelter, writing emails, and shift reports to management for family transport through Excel and Outlook.
  • Call center duties such as calling shelters, comfort calls, answering the phone for clients, and updating their service requests through 311 Salesforce.

Package Handler

Fed Ex Ground
Chicago, Illinois
07.2024 - 11.2024
  • Loaded and unloaded packages from delivery trucks efficiently.
  • Maintained cleanliness and organization of work areas at all times.
  • Assisted team members with package handling during peak hours.
  • Followed safety procedures to minimize workplace accidents and hazards.
  • Assisted in loading delivery trucks with prepared packages.
  • Communicated effectively with supervisors regarding workflow and issues encountered.

Education

Associate of Science - Automotive Technician

Lincoln Tech
Melrose Park, IL
11-2026

High School Diploma -

Instituto Justice And Leadership Academy
07-2023

Skills

  • Crisis intervention
  • Effective communication
  • Team collaboration
  • Community engagement
  • Salesforce
  • Client home visits
  • Client intakes
  • Professionalism
  • Fluent in Spanish
  • Cpr certified
  • Customer service
  • Call center operations experience
  • Microsoft outlook, word, and Excel

Languages

Spanish
Professional
English
Professional

Timeline

Mobile Outreach worker

The salvation army CRT
11.2024 - Current

Package Handler

Fed Ex Ground
07.2024 - 11.2024

Associate of Science - Automotive Technician

Lincoln Tech

High School Diploma -

Instituto Justice And Leadership Academy

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