Mairin Mazzie Smith
Salt Lake City
Summary
Dedicated MSW graduate with a focus on crisis intervention and psychosocial assessment. Proven track record of enhancing client outcomes through strategic collaboration with multidisciplinary teams, delivering tailored mental health services to diverse populations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mobile Crisis Outreach Dispatcher
Huntsman Mental Health Institute
Salt Lake City
06.2023 - Current
- Collaborated with mobile crisis outreach teams (MCOT) to assess cases and determine appropriate response levels, triaging based on location, crisis acuity, history of self-harm, mental health diagnoses, and alignment of client needs with team strengths such as gender identity and cultural background
- Coordinate with local police departments when officers respond to a scene and request MCOT for a mental health crisis assessment
- Ensured safety and wellbeing of field teams through effective communication and support
- Monitoring Microsoft Teams to manage MCOT requests and communication from MCOT while in the field
- Utilizing Epic to look up previous visits and routing pertinent information to the MCOT staff
- Managed all documentation and updated dispatch logs.
- Participated in team meetings to share feedback and propose improvements for response times, community engagement, staff wellbeing, and quality of care during outreach efforts
MSW Clinical Intern
University of Utah
01.2026 - 05.2026
- Conducted suicide risk and psychosocial assessments to facilitate appropriate referrals to higher levels of care and address barriers to treatment
- Provided brief individual therapy utilizing CBT, DBT, ACT, narrative therapy, and solution-focused approaches
- Collaborated with medical and behavioral health providers to ensure coordinated care and effective referrals
- Enhanced diagnostic skills for a range of conditions, including personality disorders, depressive disorders, psychotic disorders, substance use disorders, and anxiety disorders
- Maintained clinical documentation in Epic
MSW Intern – Inpatient Pediatric Psychiatry
Primary Children's Hospital
08.2024 - 01.2025
- Conducted psychosocial assessments and therapeutic check-ins with children and adolescents on an inpatient psychiatric unit
- Supported clients and families in creating safety plans, assessing for suicidality and harm to self or others
- Facilitated family meetings and psychoeducation sessions, enhancing understanding of treatment plans and supporting daily process groups
- Collaborated with interdisciplinary treatment teams on treatment planning and discharge coordination
- Connected families with clinically relevant referrals and resources, including family therapy and parenting classes, to support ongoing behavioral health needs
- Coordinated with schools to share relevant information for developing IEPs and 504 plans, aiding clients' reintegration post-discharge
- Completed CPS/DCFS reporting and maintained documentation in PowerChart
MSW Intern
Survivor Wellness
08.2023 - 04.2024
- Provided individual supportive counseling utilizing motivational interviewing, ACT, and grief-focused interventions
- Conducted intake assessments utilized in development of treatment plans and goal-setting with clients
- Developed and implemented peer support program, enhancing client engagement and addressing feelings of isolation
- Co-facilitated support groups, fostering a supportive environment for individuals and families affected by cancer
- Connected clients with community resources including food banks, housing assistance, and affordable mental health treatment
Peer Support Specialist
Huntsman Mental Health Institute
Salt Lake City
08.2022 - 06.2023
- Handled phone calls from individuals across Utah seeking emotional support and resource connections, ensuring each caller felt valued and supported
- Leveraged my lived experience to connect with callers, reducing feelings of isolation and fostering a sense of community by sharing personal coping strategies
- Created a safe environment for callers to express and process emotions related to mental health, marital issues, financial stress, and other common challenges
- Provided psychoeducation on conditions such as depression and anxiety, and provided callers with tools included in CBT, DBT, MI, and ACT
- Assessed for suicidality and harm to self or others, and warm transferred to the crisis line or referred to higher levels of care.
- Referring callers to local resources for needs such as housing, medical care, mental health treatment, and nutrition
- Documented call details accurately after each interaction
- Completed the 40-hour Peer Support training in the state of Utah
Case Manager
Valley Behavioral Health
Salt Lake City
08.2021 - 06.2022
- Working in the Valley Plaza unit of VBH where the primary diagnoses of individuals include schizophrenia, major depressive disorder, and borderline personality disorder (clients range from 18 to 80 years old)
- Managed a case load of 3-4 individuals, providing support in budgeting, daily living skills development, and medical care coordination to enhance clients' overall well-being
- Provided crisis intervention to clients during mental health emergencies, roommate conflicts, and emotional distress to stabilize situations and ensure safety
- Coordinating with any and all additional professionals who may be involved in a client’s case to ensure the best care possible (social workers, therapists, APRN, SSW, GCS workers, family members, etc.)
- Passing medication to clients, both controlled and non-controlled substances
- Conducting assessments on a regular basis such as the SOQ 2.0, and DLA-20, and CSSRS
- Conducting weekly apartment inspections and setting goals with clients to work towards maintaining a cleaner living space
- Holding weekly groups such as floor meetings, emotional regulation, coping skills, and step group to teach skills of daily living, encourage personal growth, facilitate discussions, and support clients in developing independence by utilizing community resources
Parent Educator
Guadalupe School
Salt Lake City
01.2021 - 07.2021
- Conducted weekly in-home visits with families to support child development, enhance family well-being, and promote development-centered parenting
- Utilizing the Parents as Teachers curriculum to plan each visit ensuring each plan was unique and personalized to fit each family’s needs
- Conducted semi-annual developmental screenings (ASQ-3, ASQ-SE, and PICCOLO)
- Facilitated connections for families to local resources, including counseling, housing, free activities, and medical care, to strengthen community support
- Coordinated planning and setup of monthly events for families to foster engagement and community building within the program
- Completed the 40 hour Parents as Teachers certification course
- Digitized the program’s records creating a fully functional Google Drive account of all visit records, assessments, and other important documents to make them easily and readily accessible
- Input each visit’s results and records into Visit Tracker database
- Created advertisements for the program in the form of magnets and pens to be distributed to local organizations for recruitment purposes
Residential Counselor
Koinonia Foster Homes
Loomis
01.2020 - 12.2020
- Running groups with the youth that include emotional regulation, self-reflection, therapeutic activities, as well as self-soothing activities
- Facilitated discussions with youth to process emotions and develop strategies for healthier choices and positive relationships with peers and family
- Received crisis calls from parents and law enforcement, deescalated situations, and conducted screenings to ensure safety and appropriate interventions
- Administered and logged medications for patients.
- Completed incident documentation accurately
Youth Advocate
Capital Star Behavioral Health
Sacramento
08.2019 - 12.2019
- Advocated for transitional aged youth, ages 16-25, facilitating access to essential services and support.
- Advocated for youth rights and needs within community programs.
- Facilitated workshops to educate youth on mental health topics.
- Provided case management, including crisis support and resource connection for health care, housing, education, government benefits, clothing, and food; completed Medi-Cal billing notes through EMR systems.
- Collaborated with families to create tailored support plans.
Residential Counselor
Chamberlain's Youth Services
Hollister
01.2018 - 01.2019
- Supporting the daily emotional and physical needs of foster youth, whose severe mental or behavioral disorders prevent them from being successful in a placement
- Collaborated with social workers, case managers, therapists, pediatricians, and program supervisors to optimize treatment for each client
- Redirected destructive, aggressive, and assaultive behaviors to minimize trauma for clients and staff
- Reflecting with clients after crisis situations on their behavior and how to better handle the situations next time
- Redirecting overly sexualized behaviors in a way that teaches clients instead of punishing
- Spending individual time with clients to interact and engage them in a therapeutic way
- Taught clients to utilize their imaginations during play, fostering creativity in a population impacted by trauma
- Administered medications, ensuring proper dosages and adherence to protocols.
- Attending outings to reward those clients who are progressing with their treatment
BSW Intern
CASA of Monterey County
Salinas
06.2017 - 05.2018
- Completion of 35-hour training and swearing-in by judge
- Updated CASA waitlist database with accurate youth information to enhance service delivery
- Communicated with professionals in caseload to gather critical information for case management
- Conducted university Capstone project at agency, researching and reporting on volunteer satisfaction to inform program improvements
- CASA (Court Appointed Special Advocates) provides services to foster youth
BSW Intern
YWCA Monterey County
Salinas
02.2017 - 06.2017
- Completion of the 40 Hour domestic violence training certification in the state of CA
- Supported legal advocacy team by accompanying petitioners in court and participating in discussions about restraining orders and orders of protection
- Assisted clients in completing paperwork for restraining orders and custody hearings to facilitate their legal processes
English Tutor
CSUMB Center for Reading Diagnostics & Instruction
Marina
02.2015 - 04.2017
- Tutored kids ages 4-10 in phonics, workbooks, and tailored lessons to meet individual needs
- Collaborated with fellow tutors to identify challenges in student learning and implement strategies for improvement
- Adapted to work environment allowing for independent problem-solving and student success
- Demonstrated strong time management skills by effectively prioritizing tasks and meeting deadlines
- Facilitated discussions among team members to share constructive feedback and improve performance
Education
Master of Social Work (MSW) -
University of Utah
Salt Lake City, UT04-2026
B.A. - Collaborative Health & Human Services (Social Work & Public Health)
California State University, Monterey Bay
Marina, CA05-2019
Skills
- Crisis Resolution Planning
- Crisis Resource Management
- Crisis Communication
- Emergency Response Coordination
- Crisis Situation Assessment
- Crisis Risk Evaluation
- Crisis Resource Allocation
- Crisis Management Planning
- Crisis Incident Reporting
- Crisis Engagement Techniques
- Crisis Counseling Techniques
- Crisis Coping Strategies
- Crisis Decision Making
- Crisis Behavior Intervention
- Crisis Communication Strategies
- Crisis Sensitivity Training
- Team Coordination
- Care Coordination
- Team collaboration
- Client evaluation
- Crisis intervention
- Crisis Resolution Planning
- Crisis Community Engagement
- Crisis Dispatch Scheduling
- Crisis Communication
- Psychosocial evaluation
- Treatment Planning
Certification
- Utah Certified Peer Support Specialist, 10/2022
- Parents as Teachers Certification, 02/2021
- California Court Appointed Special Advocate, 07/2017
- California Domestic Violence Advocate Training, 02/2017
Timeline
MSW Clinical Intern
University of Utah
01.2026 - 05.2026
MSW Intern – Inpatient Pediatric Psychiatry
Primary Children's Hospital
08.2024 - 01.2025
MSW Intern
Survivor Wellness
08.2023 - 04.2024
Mobile Crisis Outreach Dispatcher
Huntsman Mental Health Institute
06.2023 - Current
Peer Support Specialist
Huntsman Mental Health Institute
08.2022 - 06.2023
Case Manager
Valley Behavioral Health
08.2021 - 06.2022
Parent Educator
Guadalupe School
01.2021 - 07.2021
Residential Counselor
Koinonia Foster Homes
01.2020 - 12.2020
Youth Advocate
Capital Star Behavioral Health
08.2019 - 12.2019
Residential Counselor
Chamberlain's Youth Services
01.2018 - 01.2019
BSW Intern
CASA of Monterey County
06.2017 - 05.2018
BSW Intern
YWCA Monterey County
02.2017 - 06.2017
English Tutor
CSUMB Center for Reading Diagnostics & Instruction
02.2015 - 04.2017
Master of Social Work (MSW) -
University of Utah
B.A. - Collaborative Health & Human Services (Social Work & Public Health)
California State University, Monterey Bay