Patrick O’Brien
Napa,CA
Summary
Accomplished Target Team Leader with a proven track record in enhancing team productivity and quality through effective supervision and coaching. Excelled in fostering a culture of continuous improvement, achieving significant performance enhancements. Skilled in conflict resolution and mentoring, adept at promoting teamwork and collaboration. Demonstrated ability to meet and exceed performance expectations, leveraging analytical thinking and people management skills for organizational success.
Overview
5
5
years of professional experience
Work History
Target Team Leader
Target
08.2019 - 06.2024
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
Education
Napa High School
Napa, CASkills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- Performance Improvement
- Work Planning
- Complex Problem-Solving
- Analytical Thinking
- Goal Setting
- Overseeing Daily Activities
- Quality Improvement
- Conflict Resolution
- Mentoring
- Coaching
- Flexible Schedule
- Team Check-Ins
- Performance Evaluations
- Influencing skills
- Employee Evaluation
Timeline
Target Team Leader
Target
08.2019 - 06.2024
Napa High School