PATRICK OCAMPO
Fairfax,VA
Summary
Dynamic Assistant Food and Beverage Manager at Archer Hotel Tysons, proficient in elevating customer satisfaction and boosting sales through innovative marketing strategies.
Overview
8
8
years of professional experience
Work History
ASSISTANT FOOD AND BEVERAGE MANAGER
Archer Hotel Tysons
Tysons Corner, VA
02.2025 - Current
- Maximized hotel food service revenue through enhanced customer satisfaction and employee engagement.
- Ensured cleanliness and safety in all food and beverage environments to maintain high standards.
- Provided timely, exceptional customer service to guests, fostering positive dining experiences.
- Defined goals and expectations for trainees to enhance team performance and accountability.
- Executed marketing initiatives to strengthen restaurant brand image and boost sales revenue.
- Maintained organization and sanitation of food products to guarantee quality and compliance.
- Promoted employee engagement strategies that improved overall service delivery.
HEAD BARTENDENDER/SUPERVISOR
Archer Hotel Tysons, AKB
Tysons Corner, VA
08.2021 - Current
- Oversaw bar operations for restaurant and banquet, ensuring adherence to quality standards.
- Curated and regularly updated cocktail menu to reflect current trends.
- Managed inventory and ordered supplies to maintain optimal stock levels.
- Trained and supervised bar staff to enhance service quality and efficiency.
- Enforced responsible alcohol service, maintaining compliance with all regulations.
- Facilitated weekly meetings with sales and catering managers to plan events.
- Coordinated with kitchen and banquet staff based on BEOs for seamless execution.
- Communicated client expectations to bar staff, guaranteeing flawless event execution.
AUDIO ENGINEER
Self-employeed
Fairfax, VA
01.2017 - Current
- Assisted in the production of flagship seminars
- Liaison between management and production crew
- Coordinator with AV vender to ensure staff and equipment are in proper places
- Recorded Audio Books: Betwixter: Once Upon a Time by Laura Cantu, Death Awakening to Life by Christine Contini, The Greatest Business by Tom Krol, Let me Save You 25 Years by Shawn D
- Nelson, Always Trust Your Cape by Donald E
- Moore
BARTENDER
North Italia
Reston, VA
06.2019 - 06.2021
- Responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages to customers in the bar and restaurant
- Knowledgeable of different types of drinks such as cocktails, wines, and beers
- Managed the bar area to ensure cleanliness, well stocked inventory, organization, and process customers' payments
- Responsibly comply with all relevant laws and regulations with alcohol service
Education
DIPLOMA IN AUDIO ENGINEER AND - MUSIC BUSINESS
Nimbus School of Music
Vancouver, Canada01.2017
ASSOCIATE DEGREE -
Northern Virginia Community College
Annandale, VA01.2014
Skills
- Customer service and support
- Employee training and development
- Inventory management
- Food safety compliance
- Event coordination and planning
- Menu design and planning
- Staff supervision and leadership
- Sales strategy development
- Team building and collaboration
- Quality control and assurance
Websites
Timeline
ASSISTANT FOOD AND BEVERAGE MANAGER
Archer Hotel Tysons
02.2025 - Current
HEAD BARTENDENDER/SUPERVISOR
Archer Hotel Tysons, AKB
08.2021 - Current
BARTENDER
North Italia
06.2019 - 06.2021
AUDIO ENGINEER
Self-employeed
01.2017 - Current
DIPLOMA IN AUDIO ENGINEER AND - MUSIC BUSINESS
Nimbus School of Music
ASSOCIATE DEGREE -
Northern Virginia Community College
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