Patrick Poff

Results-driven Lead Supervisor with expertise in team management, motivational techniques, and employee engagement. Proven track record in optimizing workflows and enhancing team performance to achieve operational excellence. At USPS, I became a supervisor. Using Power BI apps, I would drive our indicators in the right direction. I would have many discussions and training with employees up to discipline. I would keep the team engaged and monitored any deficiencies in our morning play. I worked with my team and we had the best customer service in the city. I applied for a detail in search for a better opportunity and I achieved my yellow belt by decreasing accidents to 0 for three months at the biggest station in Cincinnati. I also was a N.E.E.R.M.P coordinator for the entire Ohio 2 district. I trained every supervisor and union steward on the New employee engagement retention mentoring program. Using Power BI and other applications, I used the data to drive retention and presented my results to the postmasters from their zones. I decreased accidents in the district by creating engagement programs and traveling to their stations to observe how their safety play was being executed. Before the USPS I was a Class A Truck driver. I followed D.O.T regulations and delivered G.M products timely and effectively. I ensured success by completing my pre-trips. I also trained fairly new drivers on how to perform job duties and drive tractor trailers into tight spaces safely. I was a truck driver for 7 years. I decided that I wanted to become a supervisor.

Increased retention for an entire district.

Decreased accidents for an entire district.

Trained a district that includes 550 supervisors and 235 union stewards on a newly implemented program.

Best customer service in Cincinnati.

CDL-Class A driver.

N.E.E.R.M.P coordinator( was selected by the district manager to complete this task)

Safety Champion(selected by the Manger of operations and integrations to complete this task)

Yellow belt certification.