Patrick Rattigan
Zelienople
Summary
Before joining the Xylem Leopold, Inc., I worked years as a Line Supervisor with a major window manufacturer. I was in charge of several assembly lines. This position required management of personnel, logistics, assembly, fabrication, meeting critical deadlines, ensuring a quality product was made before sent to the customer. I joined Xylem Leopold in 1995.
Overview
32
32
years of professional experience
Work History
Senior Field Service Technician
Xylem Leopold Company, Inc.
Zelienople, PA
01.1995 - Current
- Since joining Leopold in 1995, I worked for 1-½ years as a laborer installing the Leopold Underdrain on a two-million-dollar job in Philadelphia; I was the lead foreman on this job. After completion of the Philadelphia project, I was promoted to Crew Foreman for various filter rehabilitation jobs. This position afforded him the opportunity to supervise a crew of personnel and travel throughout the United States installing underdrain systems.
- After serving in the Rehab Department for one year, I began working in the Field Service Department. In 1998 I was promoted to Construction Manager. In this position, I oversaw two rehab crews while continuing his duties in Field Service.
- In 2000, I was promoted to Assistant Service Manager Assistant. In this position, I assisted in the day-to-day activities of the Service Department, as well as continuing to support the department as a Field Service Technician.
- In 2005, I was promoted to Service Manager, overseeing the day-to-day activities of the Service Department and addressing warranty-related issues. I oversaw 8 home-based service representatives, as well as several outsource field service representatives all over the globe. I have traveled to many locations both domestic and international working alongside contractors and plant personnel training them in the installation and use of our products.
- In 2013, I advanced to Senior Field Service Technician, providing Leopold 'Advanced Direction and Advisory' services to the site contractor, Leopold Engineering, and Sales functions. Activities include installation, testing, and commissioning of Leopold Products and Systems. The Senior Technical Service Representative is also responsible for providing Sales & Engineering technical support for all past and current installation activities including mechanical investigations and installation assessments.
- In 2018 our current Service Supervisor retired. I, in a temporary role, had taken on the job duties of the Service Supervisor controlling the scheduling of the service techs. My duties were helping solve field issues throughout the world. In September of 2018 I was asked to take on the scheduling of all domestic Sanitaire service techs with both internal and outsourced reps in conjunction with his Leopold Service Supervisor duties. I was involved in coordinating all of the commissioning of Xylem sourced blowers, compressors, air valves, mixers, pumps, etc. I was also responsible for seeing that outsource reps are paid after invoicing, and the collection of the field reports for review by Sanitaire PMs. I am currently working in the Senior Service Representative role with the duties and responsibilities as seen above.
- Office: 724-452-6300
Education
No Degree - Business Management
Butler County Community College
Butler, PA05-1983
Skills
- Site management of product installation stat up and commissioning
- Construction drawing interpretation
- Construction drawing interpretation
- Field service management
- International project coordination
- Site management of product installation startup and commissioning
- Global safety training
MAJOR ACCOMPLISHMENTS
- Instruction of two Rehab Crews
- Underdrain Installation
- 1. Superblock II
- With and without IMS Cap
- 2. Universal Underdrain-Air/Water-Type III
- 3. Universal Type S Underdrain-Air/Water
- 4. Universal Type SL Underdrain-Air/Water
- 5. Universal Type XA Underdrain-Air/Water
- 6. Wheeler Bottoms
- 7. PCI Nozzle Bottoms
- 8. Single Bay Filters
- 9. Dual Bay Filters
- 10. Green Leaf Filters
- 11. Orifice Distribution/Baffling Plates inside the Filter box/Wall Inserts
- 12. Anchor Rod Installation
- 13. Additional Hold Down Anchoring/Mono-Pour
- 14. Special types of Flume Block
- U-Block
- L-Block
- Multiple Feed Points
- 15. Filter Trouble Shooting, Inspection and Repair
- Flume Configurations
- 1. H-Flumes
- 2. Front Flumes
- 3. Center Flumes
- 4. Wall Sleeves
- 5. Multiple Feed Points
- 6. Distribution/Baffle Plates inside of the Flume
- Air Header Installation
- 1. J-riser Headers
- 2. Overhead Headers with down pipe
- 3. Overhead Headers with flex hose connections
- 4. Air Headers mounted inside of the flume on Wall Sleeves
- Trough Installation
- 1. Fiberglass Troughs
- Weir Edge Installation
- 2. Trough Stabilizers
- Media Installation
- 1. Gravel
- 2. Sand
- Silica
- Green
- Torpedo
- 3. Anthracite
- 4. Garnet
- Garnet Gravel
- Garnet Sand
- 5. GAC
- Surface Wash Systems
- 1. Inline Agitators
- 2. S-type Agitators
- Clarification
- Clari-Vac Floating Sludge Collectors
- CT2 Submerged Sludge Collectors
- Dissolved Air Filtration System (DAF)
- Testing and Training
- 1. Filter Underdrain
- 2. Media
- 3. Air Distribution Systems
- 4. Surface Wash Systems
- Domestic Installations
- 48 States
- International Installations
- 1. Puerto Rico
- 2. Mexico
- 3. Chile
- 4. Canada
- 5. Kingdom Of Thailand
- 6. Israel
- 7. United Kingdom-Britain/Scotland/Ireland
- 8. Dominican Republic
- 9. Vietnam
- 10. China/Hong Kong
- 11. Sweden
- 12. Finland
- 13. Belgium
- 14. Malaysia
- 15. France
- 16. Kingdom of Saudi Arabia
- 17. United Arab Emirates
- 18. Australia
- 19. Brazil
- 20. Japan
- 21. Philippines
- 22. Mongolian People’s Republic
- 23. Kazakhstan
- 24. India
Timeline
Senior Field Service Technician
Xylem Leopold Company, Inc.
01.1995 - Current
No Degree - Business Management
Butler County Community College