Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrick Rivett

HAMTRAMCK,MI

Summary

Sales professional experienced in building relationships and retaining top accounts. Offers skills in customer service, knowledge of market trends and background in upselling. Looking to put knowledge and abilities to good use in sales position focused on market penetration.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Funeral Director

Lynch & Sons Funeral Directors
Clawson, MI
07.2020 - Current
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county medical examiners, and members of clergy to coordinate final arrangements.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Prepared remains for services, viewings and cremations.
  • Sutured incisions with meticulous precision and attention to detail.
  • Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.

General Manager

Sullivan's Black Forest
Frankenmuth, MI
06.2015 - 10.2017
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Coordinated marketing activities and policies to promote products and services, working with advertising and promotion managers.

Licensed Relationship Banker

Chase Bank
Davison, MI
08.2011 - 06.2015
  • Worked with clients to address and respond to client and partnership management issues.
  • Utilized CRM software to customize interactions to promote lasting client relationships.
  • Partnered with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect clients with experts who can help them with specialized financial needs.
  • Discovered client financial needs and tailored product and service recommendations to exceed their expectations.

Wardrobe Consultant

The Men's Wearhouse
Flint, MI
10.2007 - 08.2011
  • Greeted customers and helped with product questions, selections and purchases.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Education

Bachelor of Science - Mortuary Science

Wayne State University
Detroit, MI
05.2021

Skills

  • Account Closing
  • Effective Customer Communication
  • Sales Goals
  • Post-Sales Support
  • Inside and Outside Sales
  • Maintaining Customer Database
  • Consultative Sales Strategies

Certification

  • Licensed Funeral Director
  • NFDA Certified Cremation Services Provider
  • CNPR Pharmaceutical Sales Certification

Timeline

Funeral Director

Lynch & Sons Funeral Directors
07.2020 - Current

General Manager

Sullivan's Black Forest
06.2015 - 10.2017

Licensed Relationship Banker

Chase Bank
08.2011 - 06.2015

Wardrobe Consultant

The Men's Wearhouse
10.2007 - 08.2011

Bachelor of Science - Mortuary Science

Wayne State University

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Patrick Rivett