Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Patrick Robinson

Denton,TX

Summary

Dynamic leader with a proven track record at Party City, adept in operations management and customer relationship management. Excelled in driving performance improvement and profit growth, achieving significant sales increases. Skilled in leading teams to exceed goals through effective training and coaching. Demonstrates exceptional financial acumen and leadership abilities.

Overview

26
26
years of professional experience

Work History

General Manager

Party City
Denton, TX
09.1998 - Current
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Analyzed market trends to inform business decisions and strategies.
  • Delegated work to staff, setting priorities and goals.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Guided management and supervisory staff to promote smooth operations.
  • Tracked monthly sales to generate reports for business development planning.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Aubrey High School
Aubrey, TX
06-1977

Skills

  • Operations management
  • Sales
  • Customer retention
  • Financial document control
  • Profit and loss accountability
  • Customer relationship management
  • Staffing
  • Goal setting
  • Performance improvement
  • Training and coaching
  • Workflow planning
  • Leadership
  • Event management and promotion

Affiliations

  • Member of the following Community Organizations:

Independent Order of Odd Fellows

Marine Corps League

Accomplishments

  • United States Marine Corps

Sept 1977 - Aug 1981

Corporal

Honorable Discharge

Timeline

General Manager

Party City
09.1998 - Current

High School Diploma -

Aubrey High School

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Patrick Robinson