Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Russell

Boca raton,FL

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

6
6
years of professional experience

Work History

Salesman

Blues Brothers Roofing
05.2024 - Current
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Promoted and up-sold products and services to meet needs of customers.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.

Bartender

Walt's American Grille and Bar
12.2021 - 10.2024
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Server

Walt's American Grille and Bar
04.2021 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Cleaning Crew Member

Tony's Cleaning Service
03.2019 - 04.2021
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.

Sales Associate

Spirit Halloween LLC
08.2019 - 11.2019
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

West Boca Raton High School
Boca Raton, FL
05-2021

Skills

  • Customer relationship building
  • Upselling and cross selling
  • Customer service
  • Strong work ethic
  • Relationship building
  • Cash handling
  • Relationship selling
  • Guest engagement
  • Active listening
  • Memory retention

Timeline

Salesman

Blues Brothers Roofing
05.2024 - Current

Bartender

Walt's American Grille and Bar
12.2021 - 10.2024

Server

Walt's American Grille and Bar
04.2021 - 10.2024

Sales Associate

Spirit Halloween LLC
08.2019 - 11.2019

Cleaning Crew Member

Tony's Cleaning Service
03.2019 - 04.2021

High School Diploma -

West Boca Raton High School
Patrick Russell