PATRICK RUSSELL
Hollywood,MD
Summary
Operations and sales professional with experience supporting beverage distribution through inventory control, route coordination, and customer service. Handles daily order processing, product rotation, and delivery issue resolution while working with warehouse teams and account contacts to keep service accurate and on time.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Operations Manager in Training/Sales Representative
GUY DISTRIBUTING CO. INC
Leonardtown, Maryland
10.2024 - Current
- Managed inventory levels through bi-weekly counts and control of over 500 SKUs, ensuring rotation of incoming packages for optimal freshness.
- Visit accounts and utilize M360/VIP sales software to take input inventory and order products for accounts.
- Coordinate with customers about ordering products and discuss new releases.
- Coordinated with brand representatives to schedule and execute special events including tap takeovers, bar crawls, in-store raffles, and oyster festivals.
- Facilitated communication and resolved conflicts with customers regarding delivery issues.
- Coordinate with warehouse workers to process daily orders of an average of 400-1000 cases per day.
- Load proper orders onto proper route trucks.
- Managed unloading of incoming deliveries to ensure products were accurately processed and stored., enter incoming product SKUs in VIP (Inventory & Logistics system)
Driver
GUY DISTRIBUTING CO. INC
Leonardtown, Maryland
04.2021 - 10.2024
- Led delivery of products to stores, ensuring accurate placement and moving 400-1000 cases of beer daily.
- Ensure the route truck is driven safely every day. Conduct a pre-trip inspection every morning. Drive an average of 50-70 miles a day.
- Manage $10,000-$20,000 in cash and checks daily upon delivery of product.
- Managed 20+ client relationships weekly per delivery, fostering strong rapport and customer satisfaction.
- Rotated products upon delivery to ensure freshness and quality. Check dates ranging from Jan 01 - Dec 31.
- Built 10+ product displays weekly to enhance visibility and promote sales discounts.
Swing Driver
GUY DISTRIBUTING CO. INC
Leonardtown, Maryland
01.2018 - 04.2021
- Coordinated with route drivers to unload and deliver accurate products to stores, maintaining order accuracy for an average of 150 cases per store.
- Supported route drivers during absences by executing delivery routes, ensuring on-time service to customers.
- Delivered beverage orders across customer routes for Guy Distributing Co. Inc.
- Loaded trucks with products using safe handling procedures at Guy Distributing Co. Inc.
- Inspected vehicles before departures and reported maintenance needs promptly.
Driver Helper
GUY DISTRIBUTING CO. INC
Leonardtown, Maryland
08.2017 - 01.2018
- Delivered beer to designated accounts, ensuring accurate fulfillment of orders.
- Coordinated with drivers to maintain effective product delivery and inventory rotation.
- Assisted delivery driver with loading and unloading merchandise for customer routes.
- Secured product inside delivery truck to prevent damage during transport.
- Checked shipment paperwork against outbound orders before each stop.
Warehouse Worker
GUY DISTRIBUTING CO. INC
Leonardtown, Maryland
06.2013 - 06.2016
- Processed daily orders of 400-1,000 cases and maintained clean floors using commercial grade floor machine each morning and evening.
- Ensured product integrity by repairing an average of 10 broken cases daily.
- Led weekly washing of route trucks to uphold cleanliness standards.
- Performed weekly cleaning of bathroom consisting of cleaning toilets, scrubbing sink, and restocking paper towels in towel dispenser.
Drafter/Engineering Intern
PLATFORM AEROSPACE
Hollywood, Maryland
11.2016 - 08.2017
- Utilized Solidworks to modify and optimize drawings and files.
- Collaborated with supervisor to refine redlined drawings for accuracy.
- Assisted shop leads in manufacturing tasks to streamline workflow.
Unpaid Intern
Unmanned Aerial Systems Test Directorate
06.2016 - 11.2016
- Supported unmanned aerial systems test directorate flight operations and mission preparations.
- Reviewed test plans, procedures, and safety checklists for UAS evaluations.
- Operated Class I UAVs, gaining practical flight experience.
- Assisted with preflight inspections and postflight equipment checks.
- Performed repairs on Aerostar Tiger Sharks and Pumas, maintaining operational readiness. on Aerostar Tiger Sharks and Pumas.
Education
Bachelor of Science - Management Studies
University of Maryland Global Campus
Maryland02-2024
AAS - Business Management
College of Southern Maryland
Leonardtown, Maryland07-2022
Engineering Certificate -
Dr. James A. Forrest Career and Technology Center
Leonardtown, Maryland06-2017
High School Diploma -
Leonardtown Highschool
Leonardtown, Maryland06-2017
Skills
- Operations and sales management
- Inventory Management
- Data-Driven Decisions
- Warehouse operations expertise
- Class A truck driving
- Forklift Certified
- Negotiation skills
- Conflict resolution
- Results-Oriented
- Punctual and Reliable
- Inventory control
- Order management
- VIP system
- Sales reporting
- Route scheduling
- Beverage distribution
- Cash handling
- Product rotation
- Customer relations
- Freight loading
- Team leadership
- Attention to detail
- Problem solving
- Communication skills
- Performance monitoring
- Goal setting
- Delegation
- Cross-functional communications
- Market research
- Inventory management
- Workforce management
- Customer relationship management (CRM)
- Decision-making
- Maintaining compliance
- High-pressure environments
- Interpersonal communication
Personal Information
Driving License: Class A License
Certification
- Class A CDL
- Forklift Certification
Timeline
Operations Manager in Training/Sales Representative
GUY DISTRIBUTING CO. INC
10.2024 - Current
Driver
GUY DISTRIBUTING CO. INC
04.2021 - 10.2024
Swing Driver
GUY DISTRIBUTING CO. INC
01.2018 - 04.2021
Driver Helper
GUY DISTRIBUTING CO. INC
08.2017 - 01.2018
Drafter/Engineering Intern
PLATFORM AEROSPACE
11.2016 - 08.2017
Unpaid Intern
Unmanned Aerial Systems Test Directorate
06.2016 - 11.2016
Warehouse Worker
GUY DISTRIBUTING CO. INC
06.2013 - 06.2016
Bachelor of Science - Management Studies
University of Maryland Global Campus
AAS - Business Management
College of Southern Maryland
Engineering Certificate -
Dr. James A. Forrest Career and Technology Center
High School Diploma -
Leonardtown Highschool