Patrick Sagisi
Las Vegas,NV
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at TGI Fridays and NYU Langone. Proven ability to enhance guest engagement and streamline processes, ensuring compliance and satisfaction. Adept in cash handling and resolving discrepancies, consistently driving improvements in service quality and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
TGI Fridays
12.2024 - 01.2025
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Assisted in maintaining cleanliness and organization of dining areas.
Medical Authorization Specialist
Nyu Langone
01.2022 - 12.2024
- Processed authorization requests efficiently, ensuring compliance with regulatory standards.
- Collaborated with healthcare providers to resolve discrepancies in patient information.
- Maintained accurate documentation of authorization activities and outcomes.
- Analyzed authorization trends to identify areas for process improvement and efficiency.
Front Desk Agent
Embassy Suites
10.2019 - 12.2021
- Managed guest check-in and check-out processes efficiently to enhance customer satisfaction.
- Provided accurate information regarding hotel services and local attractions to guests.
- Coordinated room assignments and special requests to optimize occupancy rates.
- Assisted in resolving guest complaints promptly, ensuring a positive experience.
Education
Associate of Science - Nursing
Galen College of Nursing
Las Vegas, NV12-2026
Bachelor of Science - Travel Industry Management
University of Hawaii At Manoa
Honolulu, HI12-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
TGI Fridays
12.2024 - 01.2025
Medical Authorization Specialist
Nyu Langone
01.2022 - 12.2024
Front Desk Agent
Embassy Suites
10.2019 - 12.2021
Associate of Science - Nursing
Galen College of Nursing
Bachelor of Science - Travel Industry Management
University of Hawaii At Manoa
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