Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Schaefer

Chicago,IL

Summary

Self-motivated operations manager with 7 years of transportation industry experience. Seeking a new role in which I can streamline operations and collaborate with team members to ensure customers' expectations are exceeded.

Overview

6
6
years of professional experience

Work History

Operations Manager

Adams Third Wave Logistics
Chicago, IL
11.2020 - Current
  • Provided full-truckload capacity solutions to customers in the apparel and CPG industries, focusing on both cost and service.
  • Developed pricing strategies for bids. Helped contribute to 30% YOY growth in 2023.
  • Managed day-to-day operations. Ensured loads picked up and delivered on time. Proactively communicated any potential delays.
  • Used reports to identify and correct any inefficiencies.
  • Input and audited data in TMSes.
  • Trained and coached employees on company SOPs.

Carrier Sales Representative

Capstone Freight Management
Chicago, IL
08.2018 - 09.2020
  • Developed, maintained, and grew relationships with carrier partners.
  • Handled over 100 outbound and inbound calls per day, qualifying leads and identifying opportunities.
  • Used knowledge of the freight market to negotiate competitive rates.
  • Achieved monthly sales goals and demonstrated consistent month-over-month improvement in both gross profit and total number of loads booked.
  • Provided consistently excellent levels of customer service.

Education

Bachelor of Arts -

Indiana University
Bloomington, IN
05.2018

Skills

  • Logistics
  • Operations Management
  • Customer Service
  • Public Speaking
  • Process Improvement
  • Data Entry

Timeline

Operations Manager

Adams Third Wave Logistics
11.2020 - Current

Carrier Sales Representative

Capstone Freight Management
08.2018 - 09.2020

Bachelor of Arts -

Indiana University

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Patrick Schaefer