Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Scott

Wesley Chapel ,FL

Summary

Dynamic and reliable professional with a strong background in customer service from Subway and Dunkin' Donuts. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at multitasking and maintaining organization, contributing to team success and operational efficiency. Proficient in Microsoft Excel and committed to excellence in all tasks.

Overview

3
3
years of professional experience

Work History

Sandwich Artist

Subway
03.2024 - 02.2025
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Team Member

Dunkin' Donuts Franchising
07.2022 - 02.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.

Education

High School Diploma - Computer

Land O Lakes High School
20325 Gator Ln, Land O' Lakes, FL 34638
06.2024

Skills

  • Customer service
  • Technical support
  • Data analysis
  • Microsoft Excel
  • Project management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Teamwork and collaboration
  • Problem-solving
  • Food preparation
  • Reliability and punctuality
  • Cleaning and organization

Timeline

Sandwich Artist

Subway
03.2024 - 02.2025

Team Member

Dunkin' Donuts Franchising
07.2022 - 02.2024

High School Diploma - Computer

Land O Lakes High School

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Patrick Scott