Patrick Scott
Wesley Chapel ,FL
Summary
Dynamic and reliable professional with a strong background in customer service from Subway and Dunkin' Donuts. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at multitasking and maintaining organization, contributing to team success and operational efficiency. Proficient in Microsoft Excel and committed to excellence in all tasks.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
28500 FL-54, Wesley Chapel, FL 33543
03.2024 - 02.2025
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Team Member
Dunkin' Donuts Franchising
28385 FL-54, Wesley Chapel, FL 33543
07.2022 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Education
High School Diploma - Computer
Land O Lakes High School
20325 Gator Ln, Land O' Lakes, FL 3463806.2024
Skills
- Customer service
- Technical support
- Data analysis
- Microsoft Excel
- Project management
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Teamwork and collaboration
- Problem-solving
- Food preparation
- Reliability and punctuality
- Cleaning and organization
Timeline
Sandwich Artist
Subway
03.2024 - 02.2025
Team Member
Dunkin' Donuts Franchising
07.2022 - 02.2024
High School Diploma - Computer
Land O Lakes High School