Patrick Smith
Linwood,KS
Summary
Hardworking and enthusiastic employee. Pursues opportunities to learn new skills and contribute to success. Offers strong relationship-building and problem-solving abilities. Self-motivated and energetic with strong background of multiple fields and areas of expertise with effective relationship building and client retention skills. Demonstrates natural sense of professionalism and passion while navigating many initiatives to achieve objectives in fast-paced competitive environment.
Overview
9
9
years of professional experience
Work History
Certified Sales and Leasing Consultant
Laird Noller Ford
03.2024 - Current
- Increased customer satisfaction by providing tailored sales recommendations and thorough product explanations.
- Delivered exceptional customer service for a seamless purchasing experience, resulting in repeat business.
- Developed long-lasting client relationships through attentive listening and genuine rapport-building efforts.
- Streamlined the leasing process by overseeing all documentation and ensuring accurate completion of paperwork.
New Car Sales Consultant
Dale Willey Automotive
11.2023 - 03.2024
- Enhanced customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
- Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
- Stayed up-to-date with industry trends, ensuring comprehensive knowledge of various automobile models and features.
- Utilized CRM software to manage client information efficiently, streamlining the sales process from initial contact to final sale.
Amazon Delivery Driver
First 2 U Logistics, LLC
03.2023 - 11.2023
- Maintaining upbeat, positive attitude in busy, customer-focused environment.
- Read maps, following oral, and written instructions and use GPS technology to make deliveries.
- Operate vehicle safely in highly congested areas with no traffic violations.
- Manage customer inquiries and complaints in polite and professional manner.
Ops Manager
TLZ Logistics Integrated Solutions, LLC
09.2021 - 03.2023
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained personnel, working to establish key functions and outline daily job duties.
- Handled customer questions and dilemmas to assist lower-level employees and maintain excellent customer service.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Plumber
WET Environmental
03.2021 - 09.2021
- Pitched the sale of multiple products, systems and services offered to customers.
- Repaired plumbing systems, components, and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Inspected sewers and piping systems to assess quality and condition.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Public Works Employee
City of Windsor, MO
02.2016 - 03.2021
- Operated range of heavy equipment on regular basis with advanced skill.
- Monitored water production and tested water samples to evaluate quality and safety.
- Managed local animal shelter which included working in high stress environments and keeping documentation up to state standards.
- Performed routine maintenance and repairs on water lines and systems
Dollar General Sales Associate
Dollar General
05.2015 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided exceptional customer service and pleasant shopping experiences to retail customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High school diploma -
Windsor High School
Windsor, MO05.2015
Skills
- Customer Service
- Employee management
- Employee Development
- Data Management
- Mechanical Troubleshooting
- Sales and Marketing
Languages
English
References
Available upon request.
Timeline
Certified Sales and Leasing Consultant
Laird Noller Ford
03.2024 - Current
New Car Sales Consultant
Dale Willey Automotive
11.2023 - 03.2024
Amazon Delivery Driver
First 2 U Logistics, LLC
03.2023 - 11.2023
Ops Manager
TLZ Logistics Integrated Solutions, LLC
09.2021 - 03.2023
Plumber
WET Environmental
03.2021 - 09.2021
Public Works Employee
City of Windsor, MO
02.2016 - 03.2021
Dollar General Sales Associate
Dollar General
05.2015 - 02.2016
High school diploma -
Windsor High School
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