Patrick Soto
Amarillo,Texas
Summary
Dedicated District Manager with extensive experience directing operations, sales, and staffing for numerous locations throughout the area. Excellent record of success driving improvements and elevating the public profile for the brand resulting in increased revenue. Team leader with success guiding, coaching, and motivating employees. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training, and developing team members to drive profitability in a highly competitive environment.
Overview
2
2
years of professional experience
Work History
District Manager
HTeaO
Amarillo, Texas
07.2023 - Current
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
General Manager
Texas Tea
Amarillo, TX
11.2021 - 06.2023
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Organized promotional events in order to drive sales volume in the district's stores.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Cultivated positive rapport with associates and team leadership.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
Education
Associate of Science - Education
Amarillo College
Amarillo, TX05.2022
Skills
- Compliance Monitoring
- Staff Recruiting
- Revenue Generation
- Strategic Planning
- Leadership Development
- Project Management
- Operations Oversight
- Goal Setting and Performance Metrics
- Conflict Management
- Information Analysis
- Performance Oversight
- Branding
- P&L Management
- Quality Management
- Loss Prevention
- Multi-Unit Operation Management
- Performance Analysis
Timeline
District Manager
HTeaO
07.2023 - Current
General Manager
Texas Tea
11.2021 - 06.2023
Associate of Science - Education
Amarillo College
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