Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Patrick Stitman

Green Bay,WI

Summary

Accomplished Food and Beverage Manager with a proven track record at Oneida Casino and Hotel, specializing in cost control and operations oversight. Demonstrated expertise in problem-solving and time management, leading to significant waste reduction and enhanced team performance. Skilled in organizing events that boost sales, showcasing strong leadership and operational skills.

Overview

12
12
years of professional experience

Work History

Food and Beverage Manager

Oneida Casino and Hotel
06.2013 - Current
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.

Shift Manager

Aldi
02.2020 - 03.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

High School Diploma -

Lincoln High
Lincoln, NE
06-2002

Skills

  • Food and beverage operations
  • Cost control
  • Operations oversight
  • Problem-solving
  • Cost controls
  • Time management

Accomplishments

Heart of house Manager winner 11/24

Timeline

Shift Manager

Aldi
02.2020 - 03.2021

Food and Beverage Manager

Oneida Casino and Hotel
06.2013 - Current

High School Diploma -

Lincoln High

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Patrick Stitman