Patrick Sturm
Don Halls
Fort Wayne,IN
3
years of professional experience
Results-driven professional with extensive experience in operations management and customer satisfaction. Skilled in relationship building and performance improvements, consistently fostering a positive team environment to drive operational excellence and enhance service delivery.
Work History
General Manager
7 Months- Analyzed sales data to identify trends and inform decision-making processes.
- Fostered a positive team environment through effective communication and support initiatives.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Manager
2 Years 2 Months- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed team performance through regular feedback and coaching sessions.
Education
BBA - Health Care Administration
Skills
Operations management
Process improvements
Customer engagement
Customer retention
Problem resolution
Process optimization
Relationship building
Team player
Timeline
General Manager
Don Halls
03.2026 - CurrentRead More
Manager
Don Halls
01.2024 - 03.2026Read More
Purdue University
BBA from Health Care Administration
Read More