Patrick Sullivan
Eastport,NY
Summary
Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.
Overview
13
13
years of professional experience
Work History
Sales Account Manager
FBM/ LOWES
Riverhead, NY
04.2023 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Anticipated clients' needs by staying in touch on regular basis.
- Created proposals for new and repeat customer business transactions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
Inside Sales Representative
Marjam Supply Company
Farmingdale, NY
11.2016 - 04.2023
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Used [Software] CRM to maintain detailed contact logs and account records.
- Maintained up-to-date knowledge of all available products.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Set up new accounts, established customer credit, and set up payment methods.
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
- Answered customers' questions regarding products, prices and availability.
- Created and updated customer accounts with relevant information.
Yardman/Counter Salesperson
Speonk Lumber
Speonk, NY
01.2015 - 11.2016
- Loaded and unloaded Building materials and stored in correct locations in yard or warehouse.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained customer satisfaction while handling Build material product returns quickly and professionally.
Inside Sales/Warehouse Inventory Control Manager
Manhattan Laminates
Brentwood, NY
01.2013 - 01.2015
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Handled day-to-day shipping and receiving overseeing more than 10 packages per day.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization or improve process efficiency.
Education
No Degree - Business Administration
SUFFOK COMMUNITY COLLEGE
Riverhead, NY06.2010
High School Diploma -
Eastport-South Manor Junior Senior High School
Manorville, NY06.2010
Skills
- Client relationship building
- Customer-oriented
- Strategic account development
- Account development
- Sales forecasting
- Sales expertise
- Account servicing
- Skilled multi-tasker
- Proven sales track record
- Upselling and consultative selling
- Closing deals
- Account management
- Sales operations
- CRM software
Languages
English
Timeline
Sales Account Manager
FBM/ LOWES
04.2023 - Current
Inside Sales Representative
Marjam Supply Company
11.2016 - 04.2023
Yardman/Counter Salesperson
Speonk Lumber
01.2015 - 11.2016
Inside Sales/Warehouse Inventory Control Manager
Manhattan Laminates
01.2013 - 01.2015
No Degree - Business Administration
SUFFOK COMMUNITY COLLEGE
High School Diploma -
Eastport-South Manor Junior Senior High School