Patrick Tillson
King,NC
Summary
Results-driven business development and operations professional with extensive experience in customer service, account management, team leadership, sales, and client relationship management. Proven ability to build strong customer relationships, train and mentor employees, resolve customer concerns, and drive business growth.
Business Development Coordinator experienced in identifying targets for potential business and facilitating conversations to build relationships and earn business. Creates attractive marketing materials for publishing and distribution.
Overview
10
10
years of professional experience
Work History
Business Development Coordinator
Cogent Analytics
01.2025 - Current
- Develop and maintain client relationships, support business growth initiatives, coordinate customer communications, and assist with account management and retention strategies.
- Developed strategic partnerships to enhance business growth and client engagement.
- Assisted with identification and research of potential business opportunities.
- Created presentations for prospective clients, demonstrating the value of products and services.
Lead Pest Management Professional
Ray's Pest Control & Wildlife Removal
04.2021 - 12.2024
- Managed residential and commercial accounts, trained new employees, handled customer concerns, conducted inspections and compliance reporting, and supported sales and customer retention efforts.
- Maintained accurate records of services provided and pest control products used.
- Trained new technicians on safety protocols and best practices in pest management.
- Collaborated with wildlife specialists to address complex wildlife removal situations.
Pest Management Professional
Orkin
07.2020 - 04.2021
- Provided pest management services, performed inspections, maintained customer relationships, and completed regulatory documentation.
Pest Management Professional
McNeely Pest Control
04.2018 - 06.2020
- Managed recurring customer accounts, implemented treatment plans, educated customers, and maintained documentation and compliance records.
Security Officer
Sunstate Security
12.2017 - 04.2018
- Monitored facilities, operated surveillance systems, responded to incidents, and maintained security reports.
Emergency Medical Technician
Southstar EMS
02.2016 - 06.2017
- Provided emergency medical care, conducted patient assessments, maintained records, and collaborated with healthcare professionals.
Education
Advanced EMT Program -
Southstar EMS
Central Georgia Technical College
John Hancock Academy
Bachelor's Degree - Business Administration & Management
Central Michigan University
Skills
- Customer Relationship Management
- Business Development
- Account Management
- Team Leadership & Training
- Customer Service Excellence
- Sales & Upselling
- Conflict Resolution
- Project Coordination
- Data Entry & Documentation
- Operations Management
- Communication & Collaboration
- Problem Solving
- Regulatory Compliance
- Microsoft Office Suite
- Market research
- Strategic partnership development
- Client relationship management
- Customer engagement
- Team collaboration
- Employee training
- Problem solving
Timeline
Business Development Coordinator
Cogent Analytics
01.2025 - Current
Lead Pest Management Professional
Ray's Pest Control & Wildlife Removal
04.2021 - 12.2024
Pest Management Professional
Orkin
07.2020 - 04.2021
Pest Management Professional
McNeely Pest Control
04.2018 - 06.2020
Security Officer
Sunstate Security
12.2017 - 04.2018
Emergency Medical Technician
Southstar EMS
02.2016 - 06.2017
Advanced EMT Program -
Southstar EMS
Central Georgia Technical College
John Hancock Academy
Bachelor's Degree - Business Administration & Management
Central Michigan University