Patrick Visgil
Philadelphia,PA
Summary
Enthusiastic and motivated individual with a passion for managing and leading teams in the customer service and marketing industries. Experienced team player excelling independently and in collaboration to achieve goals. Possesses strong communication skills and a knack for problem-solving, dedicated to creating positive customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Wawa
01.2018 - Current
- Learned register duties and followed gas safety procedures while handling fuel sales
- Provided the best customer service possible
- Built strong proficiency in the specialty beverage/coffee area, deli, cold box and core sales floor
Food/Beverage Supervisor
Wawa
07.2020 - 10.2020
- Managed teams of 8-12 associates while specifically concentrating on the Deli and Beverage area at a store with sales in excess of $150,000/week
- Ensured proper food safety procedures and trained associates as necessary
- Demonstrated outstanding customer service and facilitated any problems or concerns that arose
- Worked close with vendors by checking them in and maintaining proper inventory levels
Night Supervisor
Wawa
11.2018 - 07.2020
- Demonstrated excellent customer service and resolved any consumer issue in an efficient and professional manner
- Uphold Wawa’s Core Values (Value People; Delight Customers; Embrace Change; Do the Right Thing; Do Things Right; and Passion for Winning) during every shift
- Ability to motivate and provide direction to associates effectively
- Successfully executed cash handling and other managerial duties (gas walk, safety audits, etc.)
Clinical Sales Representative
Accutome by Keeler
09.2016 - 09.2017
- Developed and maintained relationships with OD/MD Ophthalmic practices along with hospitals across nine assigned states
- Ability to identify account’s specific needs and provided superior service having had thorough knowledge of our pharmaceutical and diagnostic lines
- Generated over $520,000 in total clinical sales
Education
Bachelor of Science - Marketing
West Chester University
05.2015
Skills
- Product awareness/Branding
- Product merchandising
- POS system operation
- Customer RMA management
- Customer relationship management (CRM)
- Foodservice operations
- Food and Beverage inventory management
- Team collaboration
- Team leadership
- Event coordination
- Marketing and Sales
Certification
Pennsylvania Real Estate
Community Service
- A Walk to Remember Taylor Buonadonna - Coordinator 01/01/11- 01/01/13
- SmallBizPhilly76 Small Business Campaign - Coordinator 2021
Timeline
Food/Beverage Supervisor
Wawa
07.2020 - 10.2020
Night Supervisor
Wawa
11.2018 - 07.2020
Customer Service Associate
Wawa
01.2018 - Current
Clinical Sales Representative
Accutome by Keeler
09.2016 - 09.2017
Bachelor of Science - Marketing
West Chester University
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