Patrina Anthony

• Create and put into effect policies and protocols
• Provide training to staff on organization’s computer database systems, including CARE, Anasazi, THMP, EPIC, Authenticare and HHAeXchange.
• Provide guidance to individuals with intellectual and developmental disabilities (IDD) and collaborated with community partners for strategic planning
• Manage respite Community First Choice (CFC) program and coordinated various events
• Submit applications for and renewed Medicaid benefits for individuals with intellectual disabilities
• Assist in connecting individuals with suitable employment opportunities and ensuring their job retention with employers

• Examine Monitor and manage equipment inventory for TxHmL department and initially authorize P-card purchases.

• Reviewed eligibility for ongoing services. Worked involved interviewing clients in person or via outbound phone call, documenting information gathered, determined eligibility for benefits, verifying case data, explained program benefits and requirements
  • Reviewed eligibility of clients for ongoing services
  • Assigned to special projects as needed
  •Maintained a regular and predictable work schedule
  •Processed Fair Hearing requests, testifies during Fair Hearings as a technical authority on eligibility issues, and implements Fair Hearing decisions
  •Reviewed case records to determine validity and accuracy of eligibility determinations made by local office Advisors
  •Conducted case reviews and obtains information by observing and recording findings
  •Provided guidance to regional staff concerning potential errors made on a case
  •Resolved complaints and escalated issues

• Performed clerical support duties involving the processing of legal documents and requiring current knowledge of legal procedures in the assigned area.
• Assisted the public and attorneys with legal processes and procedures.
• Checked files and papers for accuracy and conformance to related laws, completeness, and may sign for judge as authorized.
• Prepared and processes court documents required in arranging cases for hearing in court and in preparing court orders
• Utilized current county-wide and/or department specific software to complete assignments.