Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Patrina Kennedy

Garland,TX

Summary

I will soon graduate from Dillard University with a degree in administration and a concentration in international business. I also founded and currently serve as president of Dillard Collegiate DECA, a business chapter of the well-known international DECA organization, which has helped me develop strong leadership and management abilities.

Overview

6
6
years of professional experience

Work History

Financial Aid Bookkeeper

Dillard Financial Aid Office
New Orleans, LA
09.2020 - Current
  • Responsible for assisting Financial Aid of 1000 plus students. Coded accounting entries for data processing and posted daily receipts of about 150 payments in accordance with all corporate protocols.
  • Contributing to successfully supporting daily operations by communicating with over 30 clients and personally establishing a rapport.
  • Provided confidentiality when Reviewing and handling 100 classified documents weekly.
  • Serving as the precedence for bookkeeping within the financial aid office and setting the standard for merit

Retail Sales Representative

Express, Firewheel Town Center
Garland, TX
03.2019 - 07.2020
  • Responsible for Increased sales 2% by offering advice on purchases and promoting additional products daily while maintained customer satisfaction with quick and professional customer service.
  • Met sales goals consistently between the years 2019 and 2020, by suggesting employment of visual merchandising efforts, which increased customer interest in the company’s products.
  • Trained 5 retail sales associates in building productive trust relationships with customers, over less than a one year time period.
  • Reorganized the store inventory, making the system 25% more efficient than before.

Primary Entertainment Attendant

Studio Movie Grill, N, Expy
Dallas, TX
10.2016 - 10.2019
  • Responsible for responded to over 300 customer requests efficiently and with knowledgeable assistance with a warm genuine smile and eye contact.
  • Increased customer base by 30% in a single year by employing exceptional customer service skills which became popular through word of mouth and ended up attracting more customers to the establishment.
  • Contribute to team effort by accomplishing related results as needed and handled angry customers using tact and diplomacy thereby diffusing an extremely volatile situation.
  • Continuously commended for hard work and going the extra mile in providing customer services.

Education

Bachelor of Science - International Business Administration

Dillard University
New Orleans, LA
03.2023

High School Diploma -

Lakeview Centennial High School
Garland, TX
05.2020

Skills

  • Records Organization and Management
  • Administrative Management
  • Consultative Sales Techniques
  • Business Leadership
  • Administration and Reporting
  • Finance and Accounting Oversight
  • Managing Operations and Efficiency
  • Professional Development

Additional Information

  • Earned DECA District Business Management Award
  • District Award Manager of Fundraising Campaign
  • Award Arts and Sculpture Leadership
  • Award Lakeview DECA VP of Career Development

Timeline

Financial Aid Bookkeeper

Dillard Financial Aid Office
09.2020 - Current

Retail Sales Representative

Express, Firewheel Town Center
03.2019 - 07.2020

Primary Entertainment Attendant

Studio Movie Grill, N, Expy
10.2016 - 10.2019

Bachelor of Science - International Business Administration

Dillard University

High School Diploma -

Lakeview Centennial High School

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Patrina Kennedy