Patrina Walker
Accokeek,MD
Summary
Proven Case Manager at Melwood, adept in problem-solving and case documentation, enhanced client-provider communication, and achieved significant positive outcomes. Skilled in organization, multitasking, and advocating for client rights, consistently exceeding compliance standards and confidentiality requirements. Demonstrates a results-driven approach, leveraging expertise to empower clients and optimize support strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Melwood
5606 Dower House Rd. Upper Marlboro Md
09.2019 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Education
High School Diploma - Graduate
High Point High School
3601 Powder Mill 3502# Beltsville,Md06.1996
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Accomplishments
- Documented and resolved Issues that led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- First Aid, CPR/AED Instructor Certification – American Red Cross or American Heart Association.
- CPR/AED Certification
- State Driver's License
Timeline
Case Manager
Melwood
09.2019 - Current
High School Diploma - Graduate
High Point High School