Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patrina Zavocki

Brooklyn,NY

Summary

Adept at vital signs monitoring and fostering patient satisfaction, I enhanced care efficiency at Memorial Sloan Kettering Hospital. My case management at Help USA, coupled with administrative prowess at the U.S. Department of State, showcases my ability to streamline operations and improve service delivery, demonstrating both hard and soft skills in challenging environments.

Overview

15
15
years of professional experience

Work History

Patient Care Technician

Memorial Sloan Kettering Hospital
04.2022 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Case Manager

Help Usa
04.2021 - 04.2022
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Administration

U.S. Department of State
02.2017 - 02.2020
  • Supervise, support establishment of Travel & Shipping department.
  • Meet with team members for weekly meetings. SME for the CVRM (Customer Relationship Management) tool for GSO section/maintain contacts.
  • Assist A/GSO in organizing sections daily workflow. Compile performance statistics using various graphical & analytical charts and maintain weekly status updates as required.

Events Manager

JKP Investments Limited
02.2010 - 02.2017
  • Managed budgets effectively, optimizing allocation of resources to maximize event impact.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
  • Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.

Education

Master of Science - Criminal Justice

California Coast University
Santa Ana, CA
01.2025

Bachelor of Science - Criminal Justice

Penn Foster College
Scottsdale, AZ
06.2018

Associate of Arts - Business Management

Penn Foster Career School
Scranton, PA
05.2016

Skills

  • Communication
  • Leadership
  • Problem Solving
  • Active Listening
  • Adaptability
  • Team Work

Languages

German
Limited Working

Timeline

Patient Care Technician

Memorial Sloan Kettering Hospital
04.2022 - Current

Case Manager

Help Usa
04.2021 - 04.2022

Administration

U.S. Department of State
02.2017 - 02.2020

Events Manager

JKP Investments Limited
02.2010 - 02.2017

Master of Science - Criminal Justice

California Coast University

Bachelor of Science - Criminal Justice

Penn Foster College

Associate of Arts - Business Management

Penn Foster Career School

Similar Profiles

CREATE PROFILE
Patrina Zavocki