Patrissa Olson
Columbus,GA
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
12
12
years of professional experience
Work History
Receptionist
Poydesheff & Sowers Attorneys Office
Columbus , GA
01.2025 - Current
- Sorted incoming mail and directed to correct personnel each day.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Greeted customers, answered general questions and directed to appropriate locations.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Process intake forms and create new client folders.
Individual Sales Representative
Colonial Life
Columbus, GA
06.2024 - 11.2024
- Replenished and arranged items to maintain appearance.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed key customer relationships to increase sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
Inside Sales Specialist
ARROW EXTERMINATORS
Columbus, GA
07.2013 - 06.2024
- Analyzed customer data to develop targeted campaigns aimed at increasing sales volume.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Delivered superior customer support to improve account retention rate.
- Maintained and updated customer database with contact details and sales interaction history.
- Maintained strong relationships with existing customers through regular contact and follow-up calls.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Collaborated with team members to determine strategic sales approaches.
- Maintained detailed account records and contact logs to facilitate sales process.
- Managed multiple sales projects simultaneously and met deadlines.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
Education
Some College (No Degree) -
Riverland Community College
Austin, MNSome College (No Degree) -
Southland High School
Adams MnSkills
- Call management
- Customer greeting
- File organization
- Data entry
- Sales support
- Attention to detail
- Professional and polished presentation
Timeline
Receptionist
Poydesheff & Sowers Attorneys Office
01.2025 - Current
Individual Sales Representative
Colonial Life
06.2024 - 11.2024
Inside Sales Specialist
ARROW EXTERMINATORS
07.2013 - 06.2024
Some College (No Degree) -
Riverland Community College
Some College (No Degree) -
Southland High School