Patsy Cardenas
Irving,TX
Summary
Detail-oriented Administrative Coordinator with strong skills in Microsoft Excel, payroll administration, and document management. Proven ability to resolve complaints and manage sensitive information effectively.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
Passion 05 Health Services
Dallas, TX
09.2023 - Current
- Organized and maintained filing systems for sensitive documents
- Assisted administrator in overseeing office operations and supervising staff
- Complete appropriate documentation including preparing and maintaining patient accounts for billing
- Verified client insurance for currency on a monthly basis
- Prepare spreadsheets under excel for payroll for all employees of agency
- Resolved patient and caregiver complaints by assessing situations and implementing corrective actions
- Collaborated with hospitals, rehabilitation centers, and nursing homes to request discharge paperwork and medical records
- Facilitated the onboarding process for new hires, including preparing workstations and coordinating orientation schedules
Administrative Coordinator
VCP Home Health Care Agency
Arlington , TX
03.2020 - 08.2023
- Coordinated home health care services for 200+ clients, ensuring timely and accurate support
- Managed authorization units and diagnosis codes for client cases.
- Computer support and data entry using HHAeXchange and Vesta
- Liaised with insurance company to verify client information.
- Prepared monthly payroll spreadsheets using Excel
BP motors
Front Desk Accounting
Irving, Texas
02.2019 - 03.2020
- Delivered attentive service to customers through face-to-face interactions and phone conversations, enhancing overall experience.
- Engaged customers in conversation using effective interpersonal skills, fostering positive relationships.
- Facilitated customer requests and addressed inquiries, contributing to heightened satisfaction.
- Collaborated with cross-functional teams to complete projects efficiently.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Resolute Academy
Dallas, TX08-2025
Skills
- HHAeXchange billing process
- Payroll processing
- Onboarding process
- Document control
- Office administration
- Excel data management
- Microsoft Excel
- Google drive
- Microsoft Word
- Data entry
- PPE compliance
- Social perceptiveness
Timeline
Administrative Coordinator
Passion 05 Health Services
09.2023 - Current
Administrative Coordinator
VCP Home Health Care Agency
03.2020 - 08.2023
BP motors
Front Desk Accounting
02.2019 - 03.2020
High School Diploma -
Resolute Academy