Patsy Farrar
Norman,OK
Summary
Results-driven Medical Assistant Supervisor with expertise in patient care coordination, team building, and HIPAA compliance. Proven track record of enhancing workflow efficiency and implementing effective training programs for staff.
Overview
46
46
years of professional experience
Work History
Medical Assistant Supervisor
Goddard Health Services
Norman, OK
04.2010 - Current
- Supervised daily operations of medical assisting team, ensuring optimal patient care and workflow efficiency.
- Implemented training programs for new staff, enhancing skill development and adherence to protocols.
- Coordinated patient scheduling and managed electronic health records for streamlined information access.
- Conducted performance evaluations, providing constructive feedback to promote professional growth among team members.
- Led by example in providing compassionate patient care, setting high standard for team.
Medical Assistant
Goddard Health Services
Norman, OK
04.2000 - 04.2010
- Administered patient care, ensuring comfort and safety during examinations.
- Collected and recorded patient histories, maintaining accuracy in medical records.
- Coordinated communication between patients and healthcare providers to enhance care delivery.
Medical Assistant
Dr. Resneder
Norman, OK
01.1997 - 03.2000
- Collected and recorded patient histories, maintaining accuracy in medical chart.
- Streamlined inventory management processes, reducing supply costs and improving access to materials.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Courier
P & S Laboratory
Norman, OK
06.1988 - 01.1997
- Delivered medical specimens to healthcare facilities, ensuring compliance with safety protocols.
- Managed timely pickups and deliveries, optimizing route efficiency for enhanced service reliability.
- Collaborated with laboratory staff to coordinate transportation logistics for critical specimens.
Receptionist
P & S Laboratory
Norman, OK
01.1983 - 06.1985
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained accurate records of patient information and laboratory test requests.
- Assisted in handling incoming calls, directing inquiries to appropriate staff members.
- Coordinated communication between patients and laboratory personnel for streamlined services.
Medical Receptionist
Dr. Holloway
Norman, OK
01.1980 - 12.1982
- Managed patient check-in and scheduling to streamline appointment flow.
- Assisted healthcare providers with administrative tasks, and procedures enabling them to focus on quality patient care.
- Transcribed clinic notes.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Conducted front desk operations, ensuring accurate patient check-in and check-out procedures.
Education
OCCE
Oklahoma City, OKSkills
- Data entry and documentation
- Vital signs monitoring
- HIPAA compliance
- Team building and motivation
- Staff training and development
- Patient care coordination
- First aid and CPR certified
- Medical procedure assistance
- Electronic health records management
- Multitasking and prioritization
- Problem-solving
- Time management
- Effective communication
- Adaptability and flexibility
Accomplishments
Special skills/certifications: completed the Breast Health Instructor Program sponsored by the American Cancer Society; Splint/Brace Application Certification; IM injection administration competency; BLS Certification; Enhancing Empathy; Preventing Harassment & Discrimination: Supervisors Certification; Served as the University Vice President for Student Affairs staff representative on the Campus Disciplinary Council fall 2009 through summer 2010
Timeline
Medical Assistant Supervisor
Goddard Health Services
04.2010 - Current
Medical Assistant
Goddard Health Services
04.2000 - 04.2010
Medical Assistant
Dr. Resneder
01.1997 - 03.2000
Medical Courier
P & S Laboratory
06.1988 - 01.1997
Receptionist
P & S Laboratory
01.1983 - 06.1985
Medical Receptionist
Dr. Holloway
01.1980 - 12.1982
OCCE