Patsy Martinez
Mt. Pleasant,WI
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shift Lead MedTech
The Gardens of Mount Pleasant Assisted Living
04.2022 - Current
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- New hire orientation/train new employees and delegated daily tasks and responsibilities.
- Pass medication for 38 + residents
- Oversee five caregivers
- Complete ADL/IDL
- Complete and follow state guidelines for caregiving
Teacher Assistant/Office Assistant
Child Universe Daycare & Learning Center
03.2012 - 05.2020
- Assisted lead teacher in planning and implementing daily educational activities.
- Supported children's developmental needs through individualized attention and guidance.
- Facilitated classroom management by maintaining a positive learning environment.
- Collaborated with staff to design engaging lesson plans aligned with curriculum standards.
- Trained new staff on classroom procedures and best practices for child engagement.
- Implemented behavior management strategies to promote social skills among students.
- Fostered positive relationships with parents through effective communication regarding child development updates.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
Education
GED -
Gateway Technical College
Racine, WI08-1994
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Staff supervision
- Work delegation
- Performance improvement
- Daily reporting
- Leadership
- ECP
- Positive attitude
- Role modeling
- Professional appearance
- Critical thinking
Certification
- CBRF Medication Administration Training - 2022
- CBRF Fire Safety
- CBRF Standard Precautions 2022
- CBRF First Aid and Choking 2022
- Infant and Toddlers certification 2013
- Skill and Strategies 2015
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Lead MedTech
The Gardens of Mount Pleasant Assisted Living
04.2022 - Current
Teacher Assistant/Office Assistant
Child Universe Daycare & Learning Center
03.2012 - 05.2020
GED -
Gateway Technical College