Patti Jo Trisler Kidd
H&R Block
Deville,LA
20
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
District Staffing Lead
1 Year 1 Month- Recruited new associates for retail team
- Oversaw hiring process for various positions
- Assigned staff to appropriate positions based on needs
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Office Manager - Multi Unit
19 Years 5 Months- Led daily operations while providing direct guidance, support and supervision of 3 offices consisting of 30+ employees
- Collaborated with leadership to develop strategic business plans that aligned with company goals and objectives.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Led teams to achieve client growth targets through strategic collaboration
- Create Work Schedules and Manage Labor for 30+ employees to match labor budget with client demand to ensure productivity
- Communication and Problem Solving.
- Team Mentoring
- Data Analysis to track employee performance, identify opportunities and develop plan to improve outcomes
District Supervisor
2 Years 9 Months- Led daily operations while providing direct guidance, support and supervision up to 9 offices consisting of 50+ employees
- Coordinated staffing and recruiting efforts to align talent acquisition with district needs
- Collaborated with District Manager on day to day operations and to execute strategies
- Developed and coached staff to enhance skills and foster professional growth
- Analyzed data sets to identify trends and insights
- Provided exceptional client service to enhance satisfaction
- Monitored performance metrics, providing feedback to improve accuracy and efficiency across offices.
- Collaborated with local management to identify growth opportunities and streamline processes.
- Oversaw hiring processes for new employees within the district, ensuring a highly qualified workforce is maintained.
IT Support
4 Months- Computer Workstation Set Up
- Installed software programs on company systems
- Temp Job
Education
High School
Skills
Customer service
Problem resolution
Problem-solving
Organizational skills
Time management
Staff management
Multitasking
Flexible and adaptable
Teamwork and collaboration
Friendly
positive attitude
Timeline
District Staffing Lead
H&R Block
2025.07 - CurrentRead More
District Supervisor
H&R Block
2019.08 - 2022.05Read More
IT Support
International Paper
2015.05 - 2015.09Read More
Office Manager - Multi Unit
H&R Block
2006.11 - 2026.04Read More
Buckeye High School
High School
Read More