Patty Reyes
Summary
Merchandise Associate with extensive experience in product display management and inventory optimization. Bilingual communicator skilled in building customer relationships and increasing sales through effective visual merchandising strategies. Focused on improving overall shopping experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Macy's
Tracy
11.2025 - Current
- Managed customer order processing with a focus on accuracy and operational efficiency.
- Utilized warehouse equipment to transport products securely within fulfillment center.
- Packed merchandise for delivery and moved items to delivery area.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Operated handheld scanners to track merchandise throughout fulfillment process.
Merchandise Associate
Macy's
Tracy
10.2023 - 11.2025
- Managed product displays to enhance visual appeal and drive customer engagement.
- Executed rapid and precise processing of incoming shipments, guaranteeing accurate labeling, pricing, and shelving of all products.
- Printed labels and tags for for-sale merchandise.
- Consulted with management and advertising teams to plan optimal promotions.
Sales Supervisor
Aeropostale
Pleasanton
03.2023 - 06.2023
- Supervised daily sales activities to enhance team performance and customer service.
- Trained new employees on store policies and effective sales techniques.
- Assisted in creating visually appealing merchandise displays to attract shoppers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Sales Associate
Diesel
Livermore
09.2022 - 12.2022
- Maintained store organization and ensured merchandise was displayed attractively.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
Brand Associate
Old Navy
Dublin
11.2021 - 09.2022
- Assisted customers with product selection and provided information about the brand.
- Organized sales floor displays to maximize visibility of products.
- Performed daily opening and closing duties including counting money in the register drawer.
Chocolatier
Godiva
Pleasanton
01.2018 - 10.2021
- Designed attractive displays for store shelves that showcased featured items effectively.
- Maintained a clean and organized work area to ensure food safety standards were met.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Skills
- Order processing
- Warehouse equipment operation
- Inventory management
- Handheld scanner usage
- Shipping and packing
- Customer relationship management
- Visual merchandising
- Bilingual in Spanish and English
- Markdown procedures
- POS systems
- Visual displays
- Color theory
- Mannequin styling
- Adaptability
- Proficient in Microsoft office
Languages
English
Professional
Spanish
Professional
Certification
Macy's Hospitality Star Award
Timeline
Fulfillment Associate
Macy's
11.2025 - Current
Merchandise Associate
Macy's
10.2023 - 11.2025
Sales Supervisor
Aeropostale
03.2023 - 06.2023
Sales Associate
Diesel
09.2022 - 12.2022
Brand Associate
Old Navy
11.2021 - 09.2022
Chocolatier
Godiva
01.2018 - 10.2021