Patty Ruiz
Modesto,CA
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Chocolate Fish Coffee, Barista
Escalon, CA
03.2026 - Current
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and other brewing equipment efficiently.
- Engaged with customers to provide excellent service and recommendations.
- Trained new baristas on coffee preparation and customer interaction skills.
- Managed inventory levels for coffee beans and supplies effectively.
- Collaborated with team members to ensure smooth daily operations.
- Developed knowledge of coffee origins and flavor profiles for customer education.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Barista Trainer
Starbucks, Barista
Escalon, CA
10.2023 - 01.2025
- Trained new baristas on drink preparation and customer service standards.
- Developed training materials to enhance team knowledge and skills.
- Facilitated workshops on product knowledge and espresso techniques.
- Implemented best practices for inventory management and ordering supplies.
- Mentored baristas in maintaining equipment and cleanliness standards.
- Collaborated with management to improve training processes and efficiency.
- Created complex, hand-crafted beverages based upon customer preferences.
- Memorized official and off-menu coffee and tea preparations.
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Educated customers on beverage menu items and provided samples of daily brews.
- Ensured compliance with local health regulations related to food preparation, storage, sanitation.
- Listened to customer desires and needs to recommend optimal products.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Merchandised display cases and promoted prepared foods.
Food Handler
Mango Crazy
Escalon, CA
06.2021 - 11.2023
- Prepared food items following health and safety guidelines.
- Maintained cleanliness of work areas and kitchen equipment.
- Assisted in food packaging for customer orders.
- Monitored stock levels and reported shortages to management.
- Followed recipes accurately to ensure consistent product quality.
- Assisted customers with inquiries and menu selections.
- Participated in training new staff on food handling procedures.
- Maintained a safe working environment by adhering to all sanitation protocols.
- Stocked supplies such as food items, beverages and paper goods.
- Swept floors in kitchen area at end of shift before closing up shop for the night.
- Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
Cashier
Rite Aide Pharmacy
Escalon, California
09.2018 - 05.2020
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and recommendations for pharmacy items.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled returns and exchanges following company policies and procedures.
- Provided support during inventory counts to maintain accurate stock levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
Education
Remnant Christian School
Modesto, CASome College (No Degree) - Hospitality Administration And Management
Columbia College
Yosemite Valley, CASkills
- Espresso machine operation
- Coffee beverage preparation
- Inventory management
- Customer engagement
Certification
- California Food Handlers Certified
Timeline
Barista
Chocolate Fish Coffee, Barista
03.2026 - Current
Barista Trainer
Starbucks, Barista
10.2023 - 01.2025
Food Handler
Mango Crazy
06.2021 - 11.2023
Cashier
Rite Aide Pharmacy
09.2018 - 05.2020
Remnant Christian School
Some College (No Degree) - Hospitality Administration And Management
Columbia College