Patty Woodward
Chino Hills,CA
Overview
28
28
years of professional experience
Work History
Data Specialist
Cal Poly Pomona, The Collins College of Hospitality Management
Pomona, CA
01.2025 - Current
- Analyzed data trends to support decision-making processes.
- Managed databases, ensuring data integrity and accuracy for reporting purposes.
- Assisted in developing data collection methods to enhance research initiatives.
- Collaborated with staff and Board of Advisors on data-driven projects to improve outcomes.
- Provided training sessions for staff and volunteers on utilizing data management systems effectively.
- Streamlined data entry processes, reducing errors and increasing efficiency in operations.
- Conducted regular audits of databases to maintain accuracy.
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
- Maintained files, records, and chronologies of entry activities.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Maintained open lines of communication with team members, fostering a collaborative environment that facilitated mutual learning and professional growth.
Office Manager
Halbert Brothers, Inc
City Of Industry, CA
11.2023 - 08.2025
- Managed daily office operations, ensuring efficiency and adherence to company policies.
- Worked with executive leadership and sales team, streamlining communication across departments.
- Developed office procedures that increased workflow efficiency, significantly reducing turnaround times for requests.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts receivable transactions regularly to ensure financials received on time.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, while maintaining high-quality services.
Manager, Competitions
Fairplex
Pomona, CA
01.2010 - 08.2023
- Led team to streamline event operations, enhancing overall guest experience and satisfaction.
- Developed and implemented strategic plans to optimize resource allocation during large-scale events.
- Coordinated cross-departmental collaboration to ensure seamless execution of operational logistics.
- Mentored junior staff in best practices for customer service and event management techniques.
- Analyzed post-event feedback to identify areas for improvement in future planning processes.
- Oversaw budget management, ensuring effective utilization of financial resources across multiple projects.
- Managed and motivated employees to be productive and engaged in work.
- Fostered relationships with vendors and stakeholders, enhancing partnerships that support organizational goals.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Human Resources Specialist
First American Corporation
Anaheim Hills, CA
01.1998 - 06.2007
- Supported recruitment efforts by screening resumes and coordinating interviews for potential candidates.
- Assisted in onboarding processes, ensuring new hires received necessary training and resources.
- Maintained employee records and HR databases to ensure accuracy and compliance with company policies.
- Collaborated with management to develop employee engagement initiatives that enhanced workplace culture.
- Implemented process improvements in benefits administration, streamlining communication between employees and providers.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Advocated for employee wellness programs, contributing to healthier workplace.
- Oversaw compliance with labor laws and regulations, minimizing risk of legal issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
High School Diploma -
Bonita High School
La Verne, CA06-1991
Skills
- Customer relations
- Employee relations
- Microsoft Office Suite
- Data verification
- Word processing
- Transcribing documents
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Reliability
- Excellent communication
Timeline
Data Specialist
Cal Poly Pomona, The Collins College of Hospitality Management
01.2025 - Current
Office Manager
Halbert Brothers, Inc
11.2023 - 08.2025
Manager, Competitions
Fairplex
01.2010 - 08.2023
Human Resources Specialist
First American Corporation
01.1998 - 06.2007
High School Diploma -
Bonita High School