- Complete accountability and responsibility for day-to-day and long-term operations and financial success of the store.
- Coaching, mentoring, leading and developing a team of store associates.
- Lead all functional areas of the store, deliver sales goals, financial performance of store, hiring, inventory quality control, and maintain compliance with company standards.
- Assisting customers with making the best selection for their flooring projects
- Delivering overall customer satisfaction
- Proactive selling including outbound sales calls to customers and pros
- Implemented visual merchandising strategies to optimize store layout and improve customer experience.
- Monitored sales performance, identifying trends to inform strategic decisions for promotions and inventory adjustments.
Career Note: Excelled in earlier positions as:
- Senior Team Lead - Target
- Supervisor - JC Penney
- Sales - Verizon Wireless