Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Paul Barbiero

North Haven,CT

Summary

As an Account Specialist at Fastenal I have become adept in customer relationship development and problem-solving. Excelling in enhancing client satisfaction and maintaining high-quality standards across various roles. Skilled in teamwork and multitasking, this significantly contributes to team success and operational efficiency. I have also developed key financial analysis and client management skills in a fast-paced environment. Seeking to transition into a new field where strong analytical and communication abilities can be applied. Focused on leveraging these transferable skills to contribute effectively in a new role. Since time has past on over the soon to be year and a half at Fastenal. I have turned into a results-driven professional with extensive experience in client account management. Proven ability to develop strong client relationships and implement effective strategies that drive business growth. Known for collaborative efforts and adaptability in dynamic environments, with strong analytical and communication skills. I will continue to be a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. While also having communication and interpersonal skills for providing superior customer service.

Overview

10
10
years of professional experience

Work History

Account Specialist

Fastenal
Branford, CT
10.2023 - Current
  • Completed routine and complex account updates to resolve problems.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
  • Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
  • Provided maintenance to vending machines when required for fixing or restock.
  • Help training new employees on safe procedures and practices among the work environment.

Loader

Van Wilgen's Garden Center
Branford, CT
04.2022 - 10.2023
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Followed all safety and security protocols to minimize risk of injury.
  • Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
  • Collaborated with team members, resulting in increased productivity and timely deliveries.
  • Provided assistance to customers who had garden, tree or shrub related questions.

Laborer

Giordano Construction
Branford, CT
06.2016 - 09.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.

Pizza Cook

Paulie B's Pizza Wagon
North Haven, CT
04.2015 - 10.2021
  • Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
  • Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
  • Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
  • Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.

Education

Bachelor of Science - Marketing

Southern Connecticut State University
New Haven, CT
05-2023

Skills

  • Customer relationship development
  • Account servicing
  • Excellent communication
  • Decision-making
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking
  • Customer satisfaction
  • Relationship building

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Graphic Design
  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Playing Sports
  • Gardening
  • Running
  • Cooking
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills
  • Strategy Games
  • Personal Development and Self-Improvement

Timeline

Account Specialist

Fastenal
10.2023 - Current

Loader

Van Wilgen's Garden Center
04.2022 - 10.2023

Laborer

Giordano Construction
06.2016 - 09.2017

Pizza Cook

Paulie B's Pizza Wagon
04.2015 - 10.2021

Bachelor of Science - Marketing

Southern Connecticut State University
Paul Barbiero
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