PAUL BARRON

Work History

Lead Bartender

Gelson's Markets Inc

09.2023 - Current

Led the company's new flagship 74-seat wine bar & restaurant.
Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or repair needs.
Assisted in menu development, incorporating fresh ideas and suggestions.
Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.

Owner (Sole Proprietor)

Black Pebble Media

01.2014 - Current

Creative Producer / Marketing / PR for local small businesses.
Produced written word and photographic materials for online marketing.
Created basic websites using template software.
Provided ongoing support throughout campaign life cycles, addressing any issues promptly while maintaining strong working relationships with clients.
Developed targeted marketing materials, showcasing agency capabilities to attract potential clients in various industries.
Managed client relationships, ensuring timely communication and effective project execution.
Boosted brand visibility through the creation of engaging content for various platforms.
Assisted in new business development efforts by conducting industry research and presenting proposals to potential clients.
Led implementation of best practices to support customer service satisfaction initiatives.
Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
Wrote press releases and other materials utilizing SEO practices.
Supported public relations managers with writing, researching and preparation of materials
Produced and distributed brochures, newsletters and press kits.

Adjunct Professor

California State Polytechnic

01.2023 - 06.2023

Evaluated and revised lesson plans and course content to achieve student-centered learning.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Developed and implemented media curricula for improved learning and student performance.
Worked with colleagues and administrators to create robust education programs.

Owner (Sole Proprietor)

Claim Resolution Service

03.2014 - 03.2020

Utilized advanced problem-solving skills to effectively mediate conflicts and find mutually acceptable solutions.
Collaborated with cross-functional teams to identify areas for improvement in dispute resolution procedures.
Maintained accurate records of all disputes, ensuring compliance with industry regulations and company policies.
Conducted thorough research on each case, resulting in well-informed decisions and fast resolutions.
Improved case resolution times by streamlining processes and implementing efficient communication strategies.
Consistently met or exceeded performance metrics related to case resolution speed and client satisfaction scores.
Enhanced team productivity by developing standardized documentation templates for consistent record-keeping across all cases.
Assisted in the development of company-wide policies related to dispute resolution, ensuring consistency across departments and teams.
Negotiated settlements between parties, achieving favorable outcomes while preserving client relationships.
Reduced the number of escalated disputes by proactively addressing issues before they became critical.
Served as an expert resource for colleagues, providing guidance on complex cases and offering insights into best practices.
Managed a high volume of dispute cases for successful resolution within designated timeframes.
Established strong working relationships with clients, fostering trust and ensuring satisfaction throughout the dispute resolution process.
Consistently maintained a high level of professionalism and confidentiality when dealing with sensitive client information and case details.
Provided ongoing support to clients throughout the duration of their disputes, offering empathy and understanding alongside professional advice.
Boosted customer satisfaction rates through timely communication updates during the dispute resolution process.
Developed comprehensive training materials, enhancing the skills of new staff and improving overall team performance.
Devised and implemented dispute resolution processes for companies, enabling fast resolution of disputes.
Reviewed legal documents and contracts to determine potential conflicts and disputes.
Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
Trained arbitrators and mediators on dispute resolution and negotiation strategies to boost productivity.
Conducted interviews with disputants, witnesses and any additional relevant groups or individuals.
Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Prepared written opinions or decisions regarding cases.
Formulated focused and individualized resolutions aimed to peacefully settle disputes.
Participated in regular meetings with management to review case progress and discuss potential improvements to processes or systems.

Media Professor

Emerson Academy For The Arts & Sciences

01.2013 - 01.2018

Media tutor to teens on the autism spectrum.
Video production (primarily camera and audio).
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
Coordinator - student film competitions.
Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.

Media Professor / Project Manager

University of Salford

01.2000 - 01.2011

Provided academic instruction & practical leadership for a pioneering student television production unit at a major UK university; devised award-winning student content; managed costs, expenses, a 6-person production team and 150 students each year; managed award submissions; conducted staff hire interviews & presenter auditions; liaised with celebrities and agents; interfaced with members of the public; provided yearly / monthly reports; represented the Royal Television Society and several film festivals; coordinated community initiatives
Produced & directed 300+ hours of television content over 10 years
Steered the production team to Royal Television Society award nominations, including 9 wins (4 personal)
Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
Worked with dean to assess and evaluate courses and programs in appropriate discipline.
Researched and selected course texts and supplemental learning materials.
Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
Graded tests and assignments and uploaded to school database.
Supported multidisciplinary research teams focused on scholarly publication.
Pre-1996 career consisted entirely of Post Office (12 years).
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.

Director / Series Producer / Series Coordinator

Channel M Television

01.1999 - 01.2011

Monitored office workflow and administrative processes to keep operations running smoothly.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Spearheaded innovative approaches to resource allocation and strategic planning.
Drafted and distributed reports to assist board members with critical business decisions.
Established departmental performance goals and provided feedback for underperforming areas.
Evaluated scripts to identify creative strategies and resource needs.
Oversaw supply chain functions to verify inventory levels and budget adherence.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Selected favorable filming locations and attained required permits to support shoot schedule.
Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Devised and implemented strategies to create new revenue streams and cut operational costs.
Crafted plan for breaking news events and trained and prepared entire staff on how to handle such scenarios.
Directed live broadcasts, films and recordings or non-broadcast programming for public entertainment or education.
Participated in meetings with producers and production crew to keep program in step with creative vision.
Identified and approved equipment and elements required for productions.
Reviewed scripts to determine most appropriate methods to use for directing both actors and crew members.
Orchestrated license agreements for music and footage, talent releases, and distribution contracts.
Collaborated with network executives to define and propel organization's mission and vision.
Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
Booked guests for on-air interviews and assigned stories to reporters to manage coverage and schedule needs.
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Developed project budgets and managed production costs.
Presented production ideas and determined creative scenarios for production and delivery.
Developed schedules for production, editing, and duplication for timely delivery.
Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
Oversaw lighting, graphics, audio and camera movements in TV and movie filmmaking.
Conducted meetings with staff to discuss production progress and to attain production objectives.
Directed work of lighting and sound crews to coordinate efficient production operations.

Postal Officer

The Post Office (UK)

08.1984 - 08.1996

Collaborated with team members to optimize postal operations and workload distribution.
Navigated complex delivery routes efficiently, resulting in consistent on-time delivery performance.
Increased mail delivery efficiency by sorting and organizing large volumes of incoming and outgoing mail.
Managed a high volume of daily deliveries, adhering to strict deadlines while maintaining quality service standards.
Contributed to a positive work environment through effective communication and teamwork among colleagues.
Maintained customer satisfaction with timely and accurate mail distribution.
Handled sensitive materials according to guidelines, ensuring the privacy of customers'' personal information in correspondence.
Played an essential role in maintaining the security of mail delivery by carefully monitoring suspicious packages and following proper reporting procedures.
Continuously educated self on changing postal regulations in order to provide up-to-date advice and support for customers seeking assistance.
Reduced errors in mail handling by meticulously double-checking addresses and postage requirements before dispatching items.
Assisted customers with shipping needs, offering guidance on packaging techniques and pricing options for optimal results.
Established strong relationships with customers through consistent, professional interactions, fostering trust in the postal service as a reliable means of communication.
Ensured the safety of packages by proper handling, storage, and transportation procedures.
Enhanced customer experience through prompt assistance with inquiries or concerns regarding mail services.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Provided service and sales to walk-in customers.
Monitored inventory of postage stamps and made orders to replenish.
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Planned routes and service updates to improve customer satisfaction.
Sorted mail according to size, shape and destination.
Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift.
Added accurate data entry into computer system to complete transactions.
Utilized customer service skills to provide exceptional service for repeat clientele.
Handled high-value stock and cash up to $1million per day.

Summary

Overview

Work History

Lead Bartender

Owner (Sole Proprietor)

Adjunct Professor

Owner (Sole Proprietor)

Media Professor

Media Professor / Project Manager

Director / Series Producer / Series Coordinator

Postal Officer

Education

Extension Certificate - Producing

Masters Degree - Television Features and Documentary

B.A.(Hons) Degree - Television & Radio Production

Skills

Additional Information

Timeline

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