Paul Bernal
Corpus Christi,TX
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
36
36
years of professional experience
Work History
Store Manager
Bed Bath & Beyond
11.2005 - 08.2023
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Store Manager
Big Lots
03.2000 - 11.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager
Kmart
08.1987 - 03.2000
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Foy H Moody
Corpus Christi, TXSkills
- Inventory Oversight
- Culture development
- Human Resources
- Order Management
- Payroll Administration and Timekeeping
- Employee Development
- Teamwork and Collaboration
Timeline
Store Manager
Bed Bath & Beyond
11.2005 - 08.2023
Store Manager
Big Lots
03.2000 - 11.2005
Assistant Manager
Kmart
08.1987 - 03.2000
High School Diploma -
Foy H Moody
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