Paul Bronner

· Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

· Increased repeat business using great customer service, problem-solving and conflict resolution skills.

· Managed day-to-day client accounts, ensuring elevated levels of customer satisfaction.

· Made recommendations to customers to promote brand effectiveness and product benefits.

· Answered customers' questions and addressed problems and complaints in person and via phone/email.

· Collaborated with production teams to ensure timely delivery of products within budget parameters, as well as problem solving when issues occurred.

· Assist other account executives with structural design and folding carton consultation and design.

· Provided accurate and detailed quotes for customers to maintain customer satisfaction.

· Managed accounts receivable process including invoicing, collection calls, and payment reconciliation.

• See above.

• Besides the above sales Experience i worked with partner company to learn folding carton and structural design.

• Plan and estimate a multitude of print programs/projects.
• Reconcile final estimate with accounting for invoicing.
• Work with Owner and CFO to create an "estimating template" for our largest customer.

Worked with sales to create job tickets.

Received incoming files from customer and pre-flight checked for accuracy.

Sent proofs to customer as needed.

Followed live jobs throughout the print production process to ensure accuracy and on time delivery.

Fielded customer calls/emails as needed.

Gathered invoicing information for account at the end of job production.

• Responsible for approximately 150 security guards on multiple sites.
• Managed the private security force for the Cincinnati Reds Professional Baseball team during home games.
• Meet with customers to do employee evaluation and contract negotiations.

· Receive all incoming items.

· Organize and manage all paper in the warehouse.

· Pull all paper for the upcoming job for each production day and stage for presses.

· Store all Proofs from finished jobs so they can be retrieved as needed.

· Additionally, was trained on several bindery equipment to assist as needed to ensure jobs were produced on time.