Paul Capulong
PLAYA DEL REY,CA
Summary
Hardworking healthcare leader with 14+ years' experience in chiropractic care. Skilled in performing and interpreting x-rays, completing evaluations and diagnosing disorders. Good communication, conflict resolution and relationship-building skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner
ACTIVE THERAPY CENTER
10.2015 - 03.2023
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Education
Doctor of Chiropractic - Chiropractic
Cleveland Chiropractic College
Los Angeles, CA05.2010
Bachelor of Arts - Biology
Virginia Wesleyan College
Norfolk, VA05.2003
Skills
- Business Management
- Administrative Oversight
- Sales Leadership
- Business marketing
- Partnership Development
- Customer Relations
- Operations Management
- Small business operations
- Employee Development
- Strategic Planning
- Team Oversight
- Staff Management
- Business launch
- Negotiation
- Relationship Building
- Client Service
- Staff hiring
- Customer Service
- Start-Up Operations
- Entrepreneurial personality
- Team Collaboration and Leadership
- New Business Development
- Strategic Decision-Making
- Customer Retention
Certification
- Licensed Chiropractor - 2010 to present
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Japanese
Elementary
Timeline
Owner
ACTIVE THERAPY CENTER
10.2015 - 03.2023
Doctor of Chiropractic - Chiropractic
Cleveland Chiropractic College
Bachelor of Arts - Biology
Virginia Wesleyan College
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