Paul Cho
Summary
Dynamic leader with extensive experience in store operations and business networking, notably at Larry's Discount Liquor. Excelled in inventory control and employee scheduling, enhancing store efficiency and customer satisfaction. Proven track record in fostering strong relationships with staff and suppliers, driving a significant increase in sales revenue through strategic product expansion and market analysis.
Overview
38
38
years of professional experience
Work History
Store Owner
Larry's Discount Liquor
05.2005 - 12.2024
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Store Owner
Baba's Drive-In
04.2002 - 03.2005
- Expanded product offerings for enhanced customer experience and increased sales revenue.
- Facilitated regular team meetings to encourage open communication between employees about ongoing challenges or opportunities within the store''s operations.
Manager of Main Cafeteria
AAFES
10.1989 - 03.1991
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager of Burger King
AAFES
06.1988 - 10.1989
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager of Snack Bar
AAFES
04.1987 - 06.1988
- Increased customer satisfaction by ensuring efficient snack bar operations and maintaining high-quality food and beverage offerings.
- Coordinated special events promotions, leading to increased foot traffic and revenue generation during targeted periods.
- Crosstrained employees in various roles so they could efficiently perform multiple tasks during busy periods or staffing shortages.
- Addressed customer concerns promptly and professionally, reinforcing brand reputation for excellent service standards.
Sales Associate of Military Clothing Sales Store
AAFES
08.1986 - 04.1987
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Jang Choong High School
Seoul, Republic Of Korea02-1976
Skills
- Store operations
- Business networking
- Store maintenance
- Inventory control
- Employee scheduling
Languages
Korean
Full Professional
Timeline
Store Owner
Larry's Discount Liquor
05.2005 - 12.2024
Store Owner
Baba's Drive-In
04.2002 - 03.2005
Manager of Main Cafeteria
AAFES
10.1989 - 03.1991
Assistant Manager of Burger King
AAFES
06.1988 - 10.1989
Manager of Snack Bar
AAFES
04.1987 - 06.1988
Sales Associate of Military Clothing Sales Store
AAFES
08.1986 - 04.1987
High School Diploma -
Jang Choong High School
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